Ienergizer specializes in customer experience and contact center solutions, complemented by a range of back-office services. Their offerings include inbound customer support, technical support at Tier 1 and Tier 2 levels, quality assurance and monitoring, as well as data entry and processing. Additionally, they provide talent sourcing and screening, payroll processing, learning and development support, payroll accounting, financial planning and analysis, market and competitive intelligence, business and financial research, data collection and survey programming, content moderation, and data quality and governance. This comprehensive suite is designed to enhance operational efficiency and customer satisfaction across various channels such as voice, chat, and email.

In addition to its core marketing operations, Igate Technologies Pakistan offers a variety of supplementary services, including back-office operations and sales and lead-generation services. This extended portfolio enables the company to support clients with comprehensive solutions that address multiple aspects of their business needs.

Ienergizer was established in the year 2000, marking over two decades of operational excellence in the business process outsourcing industry. Since its inception, the company has grown significantly, adapting to the evolving needs of its clients and the market landscape.

Ienergizer serves a diverse range of industries including Healthcare & Life Sciences, Banking & Financial Services, Gaming & Entertainment, Telecommunications & Media, and Insurance. This broad industry focus allows the company to tailor its services to meet the specific requirements and challenges of its clients across these sectors.

Ienergizer employs both offshore and nearshore delivery models to meet the needs of its clients. The offshore model involves providing services from locations outside the client's country, often to leverage cost efficiencies and access specialized talent pools. Nearshore services are delivered from nearby countries, ensuring proximity and ease of communication. This flexible delivery approach allows Ienergizer to support clients effectively across different regions, including the UK, India, and the US.

Ienergizer boasts a workforce ranging between 501 and 1,000 employees, indicating a robust team dedicated to delivering high-quality services. With over 15,000 professionals involved in various operations, the company is well-equipped to handle significant projects and client demands.

Ienergizer is well-positioned to serve small and medium businesses, offering a range of scalable services that can adapt to the growing needs of these companies. Their experience in diverse industries allows them to provide tailored solutions that support operational efficiency and customer engagement, making them an excellent partner for SMBs aiming for growth and flexibility in their operations.