I Serve Systems
Back-Office Operations
I-Serve Systems Pvt. Ltd. is a premier Indian outsourcing company that provides Back-Office Operations for a wide range of businesses, known for its commitment to professional excellence and tailored service solutions.
Size
Private
Mission
To bridge global service needs with expertise.
About
I-Serve Systems Pvt. Ltd. offers Back-Office Operations along with bespoke business support and IT services for clients in various sectors. The company operates using an offshore delivery model and supports enterprises primarily in the UK and USA.
It is recognized for its state-of-the-art infrastructure and a results-driven approach, with a focus on continuous investment in human resources and technology to ensure superior service delivery.
Services
I-Serve Systems Pvt. Ltd. provides Back-Office Operations supported by bespoke business support and IT services. These services include Technical Support (Tier 1/2), Service Desk & IT Support, Cloud Migration & Management, and Data-Centre Operations. Each solution is customized to meet the unique needs of clients, enabling efficient business functions and operations.
Capabilities
Technical Support (Tier 1/2)
Service Desk & IT Support
Cloud Migration & Management
Data-Centre Operations
Industries Served
The company serves clients in a wide range of businesses, including small enterprises and large corporate entities. It has experience supporting various sectors with services aligned to industry-specific requirements, leveraging advanced technology platforms for optimal performance.
Unique Stregths
I-Serve Systems Pvt. Ltd. is known for its commitment to integrity and trust, offering clients tailored service packages that cater to their specific needs. Its approach includes continuous investment in technology and human resources, ensuring consistency and excellence in service delivery at scale.
Delivery Footprint
Headquartered in Infocity, Gandhinagar, Gujarat, the company operates using an offshore delivery model. It serves clients across the UK and USA, with teams working in remote environments to provide timely and efficient support.
Certifications
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Verticals
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Clients
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What's the main service provided by
I Serve Systems
?
I Serve Systems specializes in Back-Office Operations, providing a comprehensive suite of services designed to support various business needs. Their offerings include Technical Support at both Tier 1 and Tier 2 levels, Service Desk and IT Support, Cloud Migration and Management, as well as Data-Centre Operations. Each service is tailored to meet the distinct requirements of clients, ensuring streamlined and efficient business processes.
What additional services does
I Serve Systems
provide?
When was
I Serve Systems
founded?
I Serve Systems was established in 2002, which means the company has been in operation for over 21 years. Since its founding, it has continuously adapted and evolved to meet the changing needs of its clients, solidifying its position as a trusted provider in the BPO industry.
What industry verticals does
I Serve Systems
serve?
What delivery model does
I Serve Systems
offer?
I Serve Systems operates under an offshore delivery model, which means that the company provides its services from a location outside the client's country, typically leveraging cost advantages and access to skilled resources. This model allows I Serve Systems to deliver high-quality services to clients primarily in the UK and USA, ensuring timely and efficient support while maintaining a strong focus on service excellence.
How many employees and/or seats does
I Serve Systems
have?
Can
I Serve Systems
be considered a good service provider for startups?
Can
I Serve Systems
be considered a good service provider for SMBs?
I Serve Systems is well-suited to support small and medium businesses (SMBs) by offering scalable solutions that can adapt to the evolving needs of growing enterprises. Their diverse range of services, combined with a strong commitment to customer satisfaction, enables SMBs to enhance their operational efficiency without the burden of extensive in-house resources. The company's experience across various sectors ensures that they can tailor their offerings to meet specific industry demands, providing SMBs with the flexibility and support necessary for growth.
Can
I Serve Systems
be considered a good service provider for enterprises?
I Serve Systems is a reliable partner for enterprises and large corporations, thanks to its robust infrastructure and a comprehensive suite of services designed to handle sophisticated business requirements. The company's offshore delivery model allows for the efficient management of resources at scale, ensuring that large clients receive timely and effective support. With a focus on integrity and tailored solutions, I Serve Systems is well-equipped to meet the complex needs of enterprise-level organizations.
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