Hrh Next Services Pvt Ltd specializes in delivering exceptional customer experience and contact center solutions. Their comprehensive service offerings include inbound customer support, outbound telesales and retention, multilingual support, live chat and messaging assistance, email support, as well as data entry and processing. Additionally, they provide CX consulting and journey mapping, along with customer and marketing analytics, all aimed at enhancing client interactions and operational efficiency.

In addition to its main HR, recruitment, and payroll services, Hrqtech offers an extended portfolio that includes Finance and Accounting, IT Infrastructure and Managed Services, Marketing Operations, and Customer Experience and Contact Center services. This broad range of capabilities enables them to support clients across various operational needs beyond recruitment.

Established in 2007, Hrh Next Services Pvt Ltd has been in operation for 17 years as of 2024. Since its inception, the company has consistently focused on improving customer experiences and adapting its solutions to meet the ever-changing demands of the market.

Hrh Next Services Pvt Ltd primarily serves the Banking & Financial Services sector. This specialization allows them to tailor their offerings to meet the specific needs and regulations of this industry, ensuring high-quality service delivery.

The company utilizes an onshore delivery model, which means that their services are provided from within the same country as their clients. This approach allows for better communication, a deeper understanding of local market dynamics, and the ability to offer personalized support, enhancing the overall customer experience.

Hrh Next Services Pvt Ltd has a workforce comprising between 1,000 and 5,000 employees. This substantial team size enables the company to manage a wide range of client needs effectively and efficiently, reflecting their capability to scale operations as required.

For small and medium businesses (SMBs), Hrh Next Services Pvt Ltd offers a strong support framework due to its scalable service offerings and extensive industry experience. Their ability to provide tailored customer experience solutions can significantly aid SMBs in enhancing customer engagement and operational efficiency, making them a promising partner for growth.

Hrh Next Services Pvt Ltd is well-suited to support enterprises and large companies, particularly in the Banking & Financial Services vertical. With certifications from recognized organizations and a robust delivery model, they are positioned to handle complex needs and large-scale operations. Their commitment to superior customer experiences and advanced analytics services further adds to their reliability as a service provider for larger organizations.