Hosteur Pro
Customer Experience and Contact Center
Oster Pro is a leading brand that provides customer experience and contact center services for healthcare, insurance, banking, retail, and technology sectors, known for its legacy of quality and innovation in grooming supplies.
Size
1-10
Private
1m-10m
Mission
To empower every cut, fade, and trim with precision and reliability through innovation, quality, and performance.
About
Oster Pro offers customer experience and contact center services along with back-office operations and sales support for clients in healthcare, insurance, banking, retail, and technology. The company operates using an offshore model and supports clients globally.
It is recognized for its commitment to quality and performance, with a legacy of innovation that has shaped the grooming industry for nearly a century.
Services
Oster Pro provides customer experience and contact center services supported by back-office operations and sales support. These services include inbound customer support, outbound telesales, technical support, and data processing, tailored to meet the needs of professionals in the grooming and beauty industry.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Live Chat & Messaging Support
Email Support
Data Entry & Data Processing
Order Management & Fulfilment
Social Media Management
Brand Monitoring & Reputation Management
Lead Research & List Building
Inbound Lead Qualification
Appointment Setting
Industries Served
The company serves clients in healthcare, insurance, banking, retail, and technology. It has experience supporting a diverse range of businesses with services aligned to industry-specific requirements, ensuring high-quality customer interactions and operational efficiency.
Unique Stregths
Oster Pro is known for its legacy of quality and innovation in grooming supplies, offering clients a blend of traditional expertise and modern service capabilities. Its approach includes a focus on continuous improvement and performance enhancements, ensuring reliable outcomes for clients.
Delivery Footprint
Headquartered in Racine, Wisconsin, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments to meet the evolving demands of the grooming and beauty sectors.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Insurance
Banking & Financial Services
Retail & e-Commerce
Technology & SaaS
Clients
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What's the main service provided by
Hosteur Pro
?
Hosteur Pro specializes in providing customer experience and contact center services, complemented by a wide array of back-office operations and sales support. Their offerings encompass inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, as well as live chat and messaging support, email assistance, data entry and processing, order management and fulfillment, social media management, brand monitoring, lead research, inbound lead qualification, and appointment setting. This comprehensive suite of services is designed to cater to the unique needs of clients across various sectors.
What additional services does
Hosteur Pro
provide?
When was
Hosteur Pro
founded?
Hosteur Pro was established in 1924, which marks nearly a century of dedicated service in the customer experience and contact center industry. This long-standing presence in the market highlights the company's resilience and commitment to evolving with industry demands over the years.
What industry verticals does
Hosteur Pro
serve?
Hosteur Pro serves a diverse range of industries, including Healthcare & Life Sciences, Insurance, Banking & Financial Services, Retail & e-Commerce, and Technology & SaaS. This broad industry focus allows them to tailor their services to meet specific customer needs and enhance operational efficiencies in various domains.
What delivery model does
Hosteur Pro
offer?
How many employees and/or seats does
Hosteur Pro
have?
Hosteur Pro operates with a small team, employing between 1 to 10 individuals. This compact workforce allows for a more personalized approach to service delivery, ensuring that clients receive dedicated attention and tailored solutions.
Can
Hosteur Pro
be considered a good service provider for startups?
Hosteur Pro can be a valuable partner for startups looking for customer support solutions. Their range of services, including inbound customer support and lead qualification, can help new businesses establish a strong customer base and streamline their operations. Additionally, their offshore delivery model allows for cost-effective solutions, which is crucial for startups working within tight budgets.
Can
Hosteur Pro
be considered a good service provider for SMBs?
Hosteur Pro is well-suited for small and medium businesses seeking to enhance their customer service capabilities. Their flexible service offerings and commitment to quality can support growth and scalability, enabling SMBs to focus on their core operations while ensuring their customer interactions are handled efficiently. The tailored approach they provide can help smaller companies maintain a competitive edge in their respective markets.
Can
Hosteur Pro
be considered a good service provider for enterprises?
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