Horizont Global
Back-Office Operations
A New Horizon Global Business Solutions Inc. is an offshore BPO provider that provides back-office operations for healthcare and technology sectors, known for its comprehensive service offerings and commitment to operational efficiency.
Size
501-1K
Public
100m-1b
Mission
To engage employees, connect with users, and create value.
About
A New Horizon Global Business Solutions Inc. offers back-office operations along with customer experience and contact center services, IT infrastructure and managed services, and marketing operations for clients in healthcare and technology. The company operates using an offshore model and supports a diverse range of businesses.
It is recognized for its extensive service portfolio, with a focus on enhancing operational efficiency and streamlining client business processes.
Services
A New Horizon Global Business Solutions Inc. provides back-office operations supported by customer experience and contact center services, IT infrastructure and managed services, and marketing operations. These services include inbound customer support, technical support, payroll processing, web development, and social media management, tailored to support various client needs and business functions.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Payroll Processing
Web Development
Social Media Management
Email Support
Industries Served
The company serves clients in healthcare and life sciences, as well as technology and SaaS sectors. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
A New Horizon Global Business Solutions Inc. is known for its comprehensive service offerings and commitment to operational efficiency, offering clients a wide range of solutions that enhance productivity. Its approach includes leveraging skilled teams and advanced technology, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Cavite, Philippines, the company operates using an offshore delivery model. It serves clients across North America, Europe, and other regions, with teams working in remote environments to meet client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Technology & SaaS
Clients
No items found.
What's the main service provided by
Horizont Global
?
Horizont Global specializes in back-office operations, providing a comprehensive range of services designed to enhance operational efficiency for their clients. In addition to core back-office support, they offer inbound customer support, technical support at both Tier 1 and Tier 2 levels, payroll processing, web development, social media management, and email support. This diverse service portfolio is tailored to meet the unique needs of various businesses.
What additional services does
Horizont Global
provide?
When was
Horizont Global
founded?
Founded in 2015, Horizont Global has been in operation for approximately 9 years. Since its inception, the company has established itself in the business process outsourcing sector, delivering a variety of services to enhance client operations and customer experiences.
What industry verticals does
Horizont Global
serve?
Horizont Global primarily serves clients in the Healthcare & Life Sciences and Technology & SaaS sectors. This industry focus allows them to tailor their services to meet the specific needs and challenges of these rapidly evolving fields.
What delivery model does
Horizont Global
offer?
Horizont Global operates using an offshore delivery model. This means that services are provided from a location outside the client's country, enabling them to leverage a global workforce. Offshore delivery allows for cost-efficient operations while maintaining high-quality standards, as teams work remotely to fulfill client requirements effectively.
How many employees and/or seats does
Horizont Global
have?
Horizont Global employs between 501 and 1,000 individuals, which positions the company to effectively manage a diverse range of projects and client needs. This workforce size allows for scalability and flexibility in service delivery, ensuring that they can meet the demands of their clients across various industries.
Can
Horizont Global
be considered a good service provider for startups?
Can
Horizont Global
be considered a good service provider for SMBs?
Can
Horizont Global
be considered a good service provider for enterprises?
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