Horizon Outsourcing specializes in back-office operations, delivering a range of critical services to enhance operational efficiency. Their expertise extends to data entry and processing, billing and invoicing, payroll processing, accounts payable and receivable, as well as financial planning and analysis (FP&A). Additionally, they offer support in social media management, campaign management, content creation and localization, customer and marketing analytics, and technical support at Tier 1 and Tier 2 levels.

In addition to its core back-office operations, Horizon Technologies Ltd offers a range of supplementary services that broaden its service portfolio. These include customer experience and contact center solutions, IT infrastructure and managed services, marketing operations, as well as sales and lead-generation services. This diverse array of offerings positions the company as a comprehensive partner for businesses seeking to enhance their operational capabilities.

Horizon Outsourcing serves a diverse array of industries, including Banking & Financial Services, Retail & e-Commerce, and Technology & SaaS. This broad industry focus allows them to tailor their services to meet the specific needs and operational goals of clients across these sectors.

Horizon Outsourcing employs a flexible delivery model that includes onshore, offshore, and nearshore options. Onshore delivery refers to services provided within the same country as the client, while offshore entails operations conducted from a different country, typically for cost efficiency. Nearshore services are delivered from nearby countries, often combining the benefits of geographical proximity with cost advantages, thereby providing clients with versatile support options.

Horizon Outsourcing is well-suited to support small and medium-sized businesses (SMBs) by providing scalable services that can grow alongside their clients. With a diverse service portfolio that includes back-office operations and marketing support, SMBs can leverage their expertise to improve efficiency and focus on core business functions. Their flexible delivery model further allows SMBs to access cost-effective solutions that fit their unique operational requirements.

For enterprises and large companies, Horizon Outsourcing presents a reliable partnership due to its extensive service offerings and sophisticated operational capabilities. Their experience in various industries equips them to handle the complex requirements of large organizations, while their commitment to insourcing ensures dedicated teams that align closely with corporate objectives. This approach, combined with their offshore delivery model, enables enterprises to achieve operational excellence and scalability.