Horizon Outsource Solutions Pvt Ltd
Back-Office Operations
Horizon Outsource Solutions Private Limited is a technology-driven company that provides back-office operations for technology and SaaS sectors, known for its comprehensive outsourcing solutions and commitment to governance efficiency.
Size
11-50
Private
Mission
About
Horizon Outsource Solutions Private Limited offers back-office operations along with customer experience and contact center services, HR, recruitment, and payroll, and marketing operations for clients in technology and SaaS sectors. The company operates using an offshore delivery model and supports clients globally.
It is recognized for its extensive employee base and diverse service offerings, with a strong focus on leveraging technology to enhance operational efficiencies and governance.
Services
Horizon Outsource Solutions Private Limited provides back-office operations supported by customer experience and contact center services, HR, recruitment, and payroll, and marketing operations. These services cover various channels, including voice and non-voice support, and are tailored to support client needs in operational efficiency and governance.
Capabilities
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Email Support
Data Entry & Data Processing
Campaign Management
Content Creation & Localisation
Social Media Management
Industries Served
The company serves clients in technology and SaaS sectors. It has experience supporting organizations with services aligned to industry-specific requirements and technology platforms, ensuring a comprehensive approach to outsourcing.
Unique Stregths
Horizon Outsource Solutions is known for its technology-driven approach, offering clients a robust infrastructure that enhances governance and operational efficiency. Its practices include close collaboration with clients and flexible commercial arrangements, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Maharashtra, India, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments tailored to client needs.
Certifications
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Verticals
Technology & SaaS
Non-Profit & NGOs
Clients
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What's the main service provided by
Horizon Outsource Solutions Pvt Ltd
?
Horizon Outsource Solutions Pvt Ltd specializes in back-office operations, focusing primarily on enhancing operational efficiency for its clients. In addition to this core service, the company offers a variety of supplementary services including Recruitment Process Outsourcing (RPO), talent sourcing and screening, onboarding administration, email support, data entry and processing, campaign management, as well as content creation and localization. Their expertise extends to social media management, ensuring a comprehensive suite of solutions to meet diverse client needs.
What additional services does
Horizon Outsource Solutions Pvt Ltd
provide?
In addition to their core back-office operations, Horizon Outsourcing offers a comprehensive suite of services that includes customer experience and contact center solutions, finance and accounting services, knowledge and research services, IT infrastructure and managed services, as well as marketing operations. This broad range of offerings allows them to cater to various business needs and enhance their clients' overall operational efficiency.
When was
Horizon Outsource Solutions Pvt Ltd
founded?
Horizon Outsource Solutions Pvt Ltd was established in 2009, marking over 14 years of operation in the business process outsourcing sector as of 2024. This significant experience has allowed the company to refine its service offerings and strengthen its position within the industry.
What industry verticals does
Horizon Outsource Solutions Pvt Ltd
serve?
The company primarily serves clients in the Technology & SaaS and Non-Profit & NGOs sectors. This targeted focus allows Horizon Outsource Solutions to tailor its services to meet the specific needs and challenges faced by organizations within these dynamic industries.
What delivery model does
Horizon Outsource Solutions Pvt Ltd
offer?
Horizon Outsource Solutions Pvt Ltd employs an offshore delivery model, meaning that its services are provided from a location that is geographically distant from the clients it serves. This approach allows the company to leverage cost-effectiveness while maintaining high levels of service quality, ensuring that clients receive efficient and reliable support regardless of their location.
How many employees and/or seats does
Horizon Outsource Solutions Pvt Ltd
have?
Horizon Outsource Solutions Pvt Ltd has a workforce ranging between 11 and 50 employees. This size allows the company to remain agile and responsive to client needs while still providing a personalized level of service.
Can
Horizon Outsource Solutions Pvt Ltd
be considered a good service provider for startups?
Can
Horizon Outsource Solutions Pvt Ltd
be considered a good service provider for SMBs?
Can
Horizon Outsource Solutions Pvt Ltd
be considered a good service provider for enterprises?
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