Hi Tech Bpo Services
Back-Office Operations
Hi-Tech BPO is an award-winning outsourcing firm that provides back-office operations for various industries, known for its deep domain expertise and strong client relationships.
Size
11-50
Private
under-1m
Mission
To help businesses scale, thrive, and succeed in the digital era by leveraging data intelligence, process excellence, and a customer-first approach.
About
Hi-Tech BPO offers back-office operations along with data processing and data entry services for clients in banking, healthcare, e-commerce, and more. The company operates using an offshore model and supports global clients.
It is recognized for its customer-centric approach, with approximately 95% of revenues coming from recurring clients, reflecting strong, long-term relationships.
Services
Hi-Tech BPO provides back-office operations supported by data processing and data entry services. These services include data cleansing, data collection, and web research, tailored to support business improvement and operational efficiency.
Capabilities
Data Entry & Data Processing
Data Collection & Survey Programming
Market & Competitive Intelligence
Business & Financial Research
Data Quality & Governance
Content Moderation
Industries Served
The company serves clients in banking & financial services, healthcare, retail, e-commerce, and automotive sectors. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Hi-Tech BPO is known for its strong client trust and long-term relationships, offering clients a commitment to innovation and technology. Its approach includes continuous investment in process innovation and employee development, ensuring deep expertise and quality service delivery.
Delivery Footprint
Headquartered in India, the company operates using an offshore delivery model. It serves clients globally, with multiple delivery centers ensuring robust business continuity and scalability.
Certifications
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Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Retail & e-Commerce
Real Estate & Property Management
Clients
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What's the main service provided by
Hi Tech Bpo Services
?
Hi Tech Bpo Services specializes in back-office operations, focusing primarily on data processing and data entry services. Their offerings are extensive, including data collection, data cleansing, survey programming, market intelligence, business research, and data governance. Additionally, they provide content moderation services, ensuring that client data management is both efficient and accurate.
What additional services does
Hi Tech Bpo Services
provide?
When was
Hi Tech Bpo Services
founded?
Established in 1992, Hi Tech Bpo Services has been in operation for over 31 years. This extensive history in the business process outsourcing sector highlights their experience and commitment to delivering quality services to their clients.
What industry verticals does
Hi Tech Bpo Services
serve?
Hi Tech Bpo Services caters to a variety of industries, specifically focusing on Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, as well as Real Estate & Property Management. Their expertise in these sectors allows them to tailor services to meet the unique needs of their clients.
What delivery model does
Hi Tech Bpo Services
offer?
Hi Tech Bpo Services employs an offshore delivery model, which means that their services are provided from a location outside the client's country. This model allows for cost-effective solutions while ensuring high-quality service delivery. By leveraging their offshore capabilities, they can maintain business continuity and scalability for their global clientele.
How many employees and/or seats does
Hi Tech Bpo Services
have?
Hi Tech Bpo Services has a workforce size ranging from 11 to 50 employees. This relatively small team allows for a personalized approach to client service, fostering strong relationships and a focused commitment to client needs.
Can
Hi Tech Bpo Services
be considered a good service provider for startups?
Hi Tech Bpo Services could be a viable option for startups, particularly those in need of back-office support and data processing. Their offshore model provides cost-effective solutions that can help startups manage their operations efficiently without the need for extensive in-house resources. However, the scalability of their services will depend on the specific growth trajectories of the startups they partner with.
Can
Hi Tech Bpo Services
be considered a good service provider for SMBs?
Hi Tech Bpo Services is well-suited for small and medium-sized businesses (SMBs) looking for reliable back-office support. Their diverse range of services and commitment to customer relationships can significantly aid SMBs in scaling their operations. Furthermore, their offshore delivery model allows for flexibility and cost management, which are crucial for SMBs aiming for growth.
Can
Hi Tech Bpo Services
be considered a good service provider for enterprises?
While Hi Tech Bpo Services offers a range of services that could benefit larger enterprises, their size may limit their capacity to handle the extensive needs typically associated with large corporations. However, their experience in specific sectors and their customer-centric approach could make them a reliable partner for enterprises seeking specialized back-office support.
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