Hi-Tech BPO Services
Back-Office Operations
Hitech BPO is a leading offshore outsourcing firm that provides back-office operations for various industries, known for its client-centric approach and high employee retention.
Size
1-10
Private
1m-10m
Mission
About
Hitech BPO offers back-office operations along with data entry, data cleansing, annotation, and photo editing services for clients in banking & financial services, healthcare, insurance, retail, and more. The company operates using an offshore model and supports clients across the USA, UK, Australia, Canada, and the Middle East.
It is recognized for its customer-centric approach, with 95% of revenues coming from recurring clients, and a strong emphasis on employee development reflected in a significant tenure among its workforce.
Services
Hitech BPO provides back-office operations supported by data entry, data cleansing, annotation, and photo editing services. These services cover various business processes and are tailored to support operational efficiency and data accuracy for clients across multiple sectors.
Capabilities
Data Entry & Data Processing
Data Quality & Governance
Data Annotation & Labelling
Image & Video Annotation
Text & NLP Annotation
Industries Served
The company serves clients in banking & financial services, healthcare, insurance, retail, e-commerce, technology, telecommunications, logistics, and travel. It has experience supporting diverse industries with services aligned to specific requirements and technology platforms.
Unique Stregths
Hitech BPO is known for its client-centric approach, offering clients a high level of service consistency and quality. Its operational practices include a focus on technology and innovation, which enhance process delivery and efficiency.
Delivery Footprint
Headquartered in India, the company operates using an offshore delivery model. It serves clients across various global regions, with teams working in a remote environment to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Healthcare & Life Sciences
Insurance
Retail & e-Commerce
Technology & SaaS
Telecommunications & Media
Travel Hospitality & Leisure
Logistics Transport & Supply-Chain
Clients
Carrier Rentals
Wesley College
Novotel
Angie's List
Oracle
Great Wolf Lodge
Owens Corning
What's the main service provided by
Hi-Tech BPO Services
?
Hi-Tech BPO Services specializes in back-office operations, offering a comprehensive suite of services designed to enhance operational efficiency. Their primary focus includes data entry and data processing, alongside data quality and governance. Additionally, they provide services such as data annotation and labeling, image and video annotation, and text and NLP annotation, ensuring that they cater to a wide range of client needs across various sectors.
What additional services does
Hi-Tech BPO Services
provide?
When was
Hi-Tech BPO Services
founded?
Hi-Tech BPO Services was established in 1992, marking over 30 years of experience in the business process outsourcing industry. Since its inception, the company has developed a strong reputation for delivering quality services to its clients.
What industry verticals does
Hi-Tech BPO Services
serve?
The company serves a diverse array of industries, including Banking & Financial Services, Healthcare & Life Sciences, Insurance, Retail & e-Commerce, Technology & SaaS, Telecommunications & Media, Logistics, Transport & Supply-Chain, Travel, and Hospitality & Leisure. This broad industry focus allows Hi-Tech BPO Services to tailor its offerings to meet the unique requirements of each sector.
What delivery model does
Hi-Tech BPO Services
offer?
Hi-Tech BPO Services utilizes an offshore delivery model, which means that their services are provided from a different country than where their clients are based. This model allows them to access a global talent pool and offer competitive pricing while maintaining high service quality. Their offshore operations primarily support clients in regions such as the USA, UK, Australia, Canada, and the Middle East.
How many employees and/or seats does
Hi-Tech BPO Services
have?
Hi-Tech BPO Services has a small team, with a workforce ranging from 1 to 10 employees. This size allows for a close-knit working environment, which often leads to strong relationships with clients and personalized service.
Can
Hi-Tech BPO Services
be considered a good service provider for startups?
Hi-Tech BPO Services can be a beneficial partner for startups, particularly those in need of cost-effective back-office solutions. Their focus on data entry, processing, and quality governance can help new businesses streamline operations and maintain data integrity from the outset. With a flexible offshore delivery model, startups can also benefit from scalable services that adjust as their business grows.
Can
Hi-Tech BPO Services
be considered a good service provider for SMBs?
For small and medium businesses, Hi-Tech BPO Services presents a strong option due to its diverse service portfolio and commitment to client satisfaction. The company's expertise in various industries and its ability to provide tailored back-office support can significantly aid SMBs in enhancing operational efficiency and focusing on core business activities.
Can
Hi-Tech BPO Services
be considered a good service provider for enterprises?
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