Hero Corporate
Back-Office Operations
Hero Corporate Service Private Limited is a leading BPO provider that offers back-office operations for the insurance, education, and manufacturing sectors, known for its innovative training solutions and robust offshore delivery model.
Size
1K-5K
Private
10m-50m
Mission
To anchor future growth and ensure leadership in industry evolution.
About
Hero Corporate Service Private Limited offers back-office operations along with insurance distribution services and training solutions for clients in the insurance, education, and manufacturing sectors. The company operates using an offshore delivery model and supports a global client base.
It is recognized for its specialized insurance services, with a commitment to innovation and long-term growth that strengthens the Hero Group's market position.
Services
Hero Corporate Service Private Limited provides back-office operations supported by insurance distribution services and training solutions. These services include claims processing, email support, change management, and learning and development support, tailored to enhance operational efficiency and customer satisfaction.
Capabilities
Claims Processing
Email Support
Change Management & Training
Learning & Development Support
Process Assessment & Transition Management
Industries Served
The company serves clients in the insurance, education, and manufacturing sectors. It has experience supporting a diverse range of clients with services aligned to industry-specific requirements, utilizing technology-enabled platforms for seamless integration.
Unique Stregths
Hero Corporate is known for its innovative training programs and specialized insurance distribution services, offering clients a comprehensive suite of solutions. Its approach includes a commitment to quality and customer-centric strategies, ensuring consistent service delivery at scale.
Delivery Footprint
Headquartered in India, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Insurance
Education & EdTech
Manufacturing & Industrial
Clients
No items found.
What's the main service provided by
Hero Corporate
?
Hero Corporate specializes in back-office operations, focusing primarily on enhancing efficiency and customer satisfaction. Their service offerings extend to claims processing, email support, change management, and training solutions, which are designed to meet the specific needs of their clients across various sectors.
What additional services does
Hero Corporate
provide?
When was
Hero Corporate
founded?
Hero Corporate was established in 1995, marking nearly three decades of experience in the business process outsourcing industry as of 2024. Since its inception, the company has evolved and adapted to the changing demands of its clients, solidifying its presence in the market.
What industry verticals does
Hero Corporate
serve?
Hero Corporate serves a diverse range of industries, including Insurance, Education & EdTech, and Manufacturing & Industrial. This focus allows the company to tailor its services to meet the unique requirements of each sector, ensuring effective support for their clients.
What delivery model does
Hero Corporate
offer?
Hero Corporate operates using an offshore delivery model, which means that their services are provided from locations outside of the client's home country. This approach allows the company to leverage cost efficiencies while maintaining high levels of service quality. Teams work remotely to meet the diverse needs of a global client base, ensuring seamless integration and support.
How many employees and/or seats does
Hero Corporate
have?
Hero Corporate employs a workforce that ranges from 1,000 to 5,000 individuals. This size allows the company to effectively manage a variety of projects and provide comprehensive support to its clients across different sectors.
Can
Hero Corporate
be considered a good service provider for startups?
Hero Corporate can be a valuable service provider for startups, particularly those in the insurance, education, and manufacturing sectors. The company’s expertise in back-office operations and its commitment to customer satisfaction can help new businesses streamline their processes, allowing them to focus on growth and innovation. However, startups should consider their specific needs and ensure that the scale of services aligns with their operational requirements.
Can
Hero Corporate
be considered a good service provider for SMBs?
For small and medium businesses, Hero Corporate presents a promising option due to its scalable service offerings and experience in supporting various industries. The company’s flexible approach to back-office solutions can help SMBs enhance their operational efficiency, ultimately contributing to their growth. With a range of tailored services, Hero Corporate can adapt to the unique challenges faced by smaller businesses.
Can
Hero Corporate
be considered a good service provider for enterprises?
Hero Corporate is well-positioned to serve enterprises and large companies, given its substantial workforce and proven track record in delivering sophisticated back-office solutions. The company’s accolades, such as awards for best service provider in financial services, further attest to its reliability and commitment to quality. Enterprises can benefit from Hero Corporate’s extensive experience and expertise in handling complex operations at scale.
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