Heloo Previously Q Experience specializes in delivering customer experience solutions and operates a comprehensive contact center. Their service offerings include inbound customer support, quality assurance and monitoring, social media customer care, sales enablement content, data annotation and labeling, prompt engineering, and content moderation. This wide range of services is designed to enhance client interactions and ensure high-quality customer engagement across multiple platforms.

Heloo Previously Q Experience was established in 2015, making it a company with nearly a decade of experience in the customer experience and outsourcing sectors. Since its inception, the company has focused on providing innovative solutions to enhance digital interactions for clients worldwide.

Heloo Previously Q Experience serves a diverse range of industries, including Technology & SaaS, Retail & e-Commerce, Gaming & Entertainment, Healthcare & Life Sciences, Banking & Financial Services, and Logistics, Transport & Supply-Chain. This broad industry focus allows the company to tailor its services to meet the specific needs of various sectors.

The company employs both nearshore and offshore delivery models to provide its services. Nearshore delivery involves outsourcing tasks to neighboring countries, which often results in improved communication and collaboration due to similar time zones and cultural alignment. Offshore delivery, on the other hand, refers to outsourcing work to distant locations, which can offer cost savings and access to a broader talent pool. This dual approach enables Heloo to meet diverse client requirements effectively.

Heloo Previously Q Experience has a workforce that ranges between 51 to 200 employees. This size allows the company to maintain a close-knit environment while being agile enough to scale operations based on client needs and project demands.