Hello Rache
Back-Office Operations
Hello Rache is a family-owned company that provides back-office operations for healthcare and life sciences, known for its specialized Healthcare Virtual Assistant services.
Size
1K-5K
Private
1m-10m
Mission
To help medical practices improve workflow, save time, and enhance profitability through outsourcing.
About
Hello Rache offers back-office operations along with virtual medical scribe, virtual administrative assistant, and virtual receptionist services for clients in healthcare and life sciences. The company operates using a nearshore/offshore model and supports U.S.-based medical, dental, and veterinary practices.
It is recognized for its trained medical professionals based in the Philippines, ensuring HIPAA compliance and high-quality support that enhances practice efficiency.
Services
Hello Rache provides back-office operations supported by virtual medical scribe, virtual administrative assistant, and virtual receptionist services. These services cover documentation, appointment scheduling, and administrative tasks, and are tailored to support healthcare professionals in improving workflow and patient care.
Capabilities
Document Indexing & Digitisation
Billing & Invoicing
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting medical practices, dental offices, veterinary clinics, and optometry services with offerings aligned to industry-specific requirements and technology platforms.
Unique Stregths
Hello Rache is known for its dedicated team of trained medical professionals, offering clients cost-effective virtual assistant services. Its approach includes a flat-rate billing model with no contracts, ensuring flexibility and transparency in service delivery.
Delivery Footprint
Headquartered in Sierra Vista, Arizona, the company operates using a nearshore/offshore delivery model. It serves clients across the United States, with teams based in the Philippines working remotely to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Hello Rache
?
Hello Rache specializes in offering back-office operations, focusing primarily on support for healthcare and life sciences. Their services include virtual medical scribing, virtual administrative assistance, and virtual receptionist capabilities. In addition to these core offerings, they also provide essential functions such as document indexing and digitization, as well as billing and invoicing, all tailored to enhance the efficiency of medical practices.
What additional services does
Hello Rache
provide?
When was
Hello Rache
founded?
Hello Rache was established in 2017, making it a company with approximately seven years of experience in the business process outsourcing sector. Since its inception, the company has dedicated itself to supporting healthcare practices with innovative back-office solutions.
What industry verticals does
Hello Rache
serve?
Hello Rache serves clients primarily in the healthcare and life sciences sectors. This industry focus enables them to cater to a diverse range of clients, including medical practices, dental offices, veterinary clinics, and optometry services, all of which have unique operational requirements.
What delivery model does
Hello Rache
offer?
Hello Rache employs a nearshore and offshore delivery model to provide its services. Nearshore refers to outsourcing tasks to nearby countries, while offshore involves utilizing teams located in distant countries. This approach allows Hello Rache to leverage skilled professionals based in the Philippines, ensuring high-quality support for U.S.-based medical, dental, and veterinary practices.
How many employees and/or seats does
Hello Rache
have?
Hello Rache employs between 1,000 and 5,000 team members, reflecting a robust workforce dedicated to delivering high-quality back-office solutions. This significant number of employees enables the company to effectively support a variety of client needs across the healthcare sector.
Can
Hello Rache
be considered a good service provider for startups?
Can
Hello Rache
be considered a good service provider for SMBs?
Hello Rache is well-suited to support small and medium-sized businesses (SMBs) in the healthcare industry. With their flexible service offerings and cost-effective solutions, SMBs can benefit from the expertise of trained medical professionals without the burden of extensive overhead costs. Their ability to scale services according to client needs makes them an attractive option for growing businesses looking to enhance operational efficiency.
Can
Hello Rache
be considered a good service provider for enterprises?
While Hello Rache primarily focuses on supporting healthcare SMBs, its robust service offerings and significant workforce can also cater to larger enterprises. Their commitment to HIPAA compliance and high-quality service delivery instills confidence in larger organizations seeking reliable back-office support. However, enterprises may need to assess their specific needs against Hello Rache's service model to ensure alignment.
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