Harjan Elevate Private Limited
Customer Experience and Contact Center
Harjan Elevate is a BPO company that provides customer experience and contact center services for banking, insurance, healthcare, logistics, retail, and gaming, known for its flexible delivery models and commitment to client success.
Size
Private
Mission
To empower individuals and organizations through innovative solutions, transformative mentoring, and community support.
About
Harjan Elevate offers customer experience and contact center services along with back-office operations and HR, recruitment, and payroll services for clients in banking, insurance, healthcare, logistics, retail, and gaming. The company operates using a hybrid delivery model and supports diverse client needs across various sectors.
It is recognized for its tailored solutions and operational efficiency, with a focus on enhancing customer interactions and streamlining business processes.
Services
Harjan Elevate provides customer experience and contact center services supported by back-office operations and HR, recruitment, and payroll services. These services include inbound customer support, outbound telesales, claims processing, and recruitment process outsourcing, tailored to support client needs in enhancing customer satisfaction and operational efficiency.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Claims Processing
Payroll Processing
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Customer & Marketing Analytics
Data Entry & Data Processing
Quality Assurance & Monitoring
Industries Served
The company serves clients in banking, insurance, healthcare, logistics, retail, and gaming. It has experience supporting organizations with services aligned to industry-specific requirements and technology platforms that enhance service delivery.
Unique Stregths
Harjan Elevate is known for its flexible delivery models, offering clients a combination of onshore, nearshore, and offshore solutions. Its approach includes a commitment to quality assurance and continuous improvement, which helps deliver consistency and reliability at scale.
Delivery Footprint
Headquartered in an undisclosed location, the company operates using a hybrid delivery model. It serves clients across multiple geographies, with teams working in remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Retail & e-Commerce
Gaming & Entertainment
Logistics Transport & Supply-Chain
Clients
No items found.
What's the main service provided by
Harjan Elevate Private Limited
?
Harjan Elevate Private Limited specializes in customer experience and contact center solutions, providing a range of services designed to enhance client interactions and operational efficiency. Their offerings include inbound customer support, outbound telesales and retention, claims processing, and recruitment process outsourcing (RPO). Additionally, they offer talent sourcing and screening, onboarding administration, customer and marketing analytics, data entry and processing, as well as quality assurance and monitoring, ensuring a comprehensive approach to customer engagement and business operations.
What additional services does
Harjan Elevate Private Limited
provide?
In addition to its core offerings in customer experience and contact center services, Harjan Elevate Private Limited also provides back-office operations, HR recruitment, and payroll services. These additional capabilities expand their service portfolio, allowing them to support clients with comprehensive business solutions that streamline processes and enhance overall organizational efficiency.
When was
Harjan Elevate Private Limited
founded?
Harjan Elevate Private Limited was established in 2024, marking the beginning of its journey in the business process outsourcing sector. As a newly founded company, it aims to make a significant impact by providing innovative solutions tailored to meet the diverse needs of its clients.
What industry verticals does
Harjan Elevate Private Limited
serve?
The company serves a variety of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Logistics, Transport & Supply-Chain, Retail & e-Commerce, and Gaming & Entertainment. This diverse focus allows Harjan Elevate to tailor its services to meet the specific demands and challenges of each sector.
What delivery model does
Harjan Elevate Private Limited
offer?
Harjan Elevate Private Limited employs a versatile delivery model that encompasses onshore, nearshore, offshore, and hybrid (multi-shore mix) solutions. Onshore services are provided within the same country, while nearshore refers to services offered from a neighboring country. Offshore services are delivered from distant locations, which can be cost-effective. This flexible approach enables the company to adapt its operations to the unique requirements of its clients, ensuring optimal service delivery regardless of geographic constraints.
How many employees and/or seats does
Harjan Elevate Private Limited
have?
Can
Harjan Elevate Private Limited
be considered a good service provider for startups?
Harjan Elevate Private Limited is well-positioned to support startups, particularly those seeking to establish their customer engagement strategies and operational frameworks. With a focus on innovative solutions and a flexible delivery model, startups can benefit from tailored services that cater to their specific needs, helping them grow and scale effectively in competitive markets.
Can
Harjan Elevate Private Limited
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) can find valuable support with Harjan Elevate Private Limited, thanks to its scalable service offerings and commitment to operational efficiency. The company’s diverse range of services, including customer support and back-office operations, allows SMBs to enhance their business processes without the need for extensive in-house resources, fostering growth and adaptability.
Can
Harjan Elevate Private Limited
be considered a good service provider for enterprises?
Harjan Elevate Private Limited is a strong candidate for enterprises and large organizations looking for reliable service providers. With a robust portfolio that includes both customer experience management and back-office solutions, the company is equipped to handle complex requirements at scale. Its hybrid delivery model ensures that enterprises can benefit from a tailored approach that combines quality assurance and operational consistency across various geographies.
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