Hammerjack
Finance and Accounting
Hammerjack is a premier BPO provider that provides finance and accounting services for banking, financial services, and non-profit organizations, known for its dedicated remote teams and innovative operational models.
Size
51-200
Private
Mission
To empower businesses by providing access to top-tier talent, technology, and efficient processes that enhance service quality.
About
Hammerjack offers finance and accounting services along with back-office operations, customer experience, IT infrastructure, and marketing operations for clients in banking, financial services, and non-profit sectors. The company operates using an offshore delivery model and supports small to medium-sized businesses primarily in Australia and the US.
It is recognized for its commitment to transparency and partnership, with a state-of-the-art facility in Makati and a 24/7 operational model that ensures continuous support.
Services
Hammerjack provides finance and accounting services supported by back-office operations, customer experience, IT infrastructure, and marketing operations. These services cover a wide range of functions including bookkeeping, data entry, live chat support, and financial reporting, tailored to support the operational needs of small and medium-sized businesses.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Live Chat & Messaging Support
Outbound Telesales & Retention
Social Media Customer Care
Customer & Marketing Analytics
Financial Planning & Analysis (FP&A)
Accounts Payable
Accounts Receivable
Payroll Processing
Process Assessment & Transition Management
Campaign Management
Content Creation & Localisation
Lead Research & List Building
Outbound SDR / Cold Calling
Inbound Lead Qualification
Industries Served
The company serves clients in banking, financial services, technology, and non-profit organizations. It has experience supporting small to medium-sized enterprises with services aligned to industry-specific requirements and technology platforms, ensuring compliance and efficiency in operations.
Unique Stregths
Hammerjack is known for its dedicated remote teams and innovative subscription-based service models, offering clients flexibility and reduced operational overhead. Its approach includes a strong emphasis on aligning with clients’ business cultures and goals, which fosters long-term partnerships and consistent service delivery.
Delivery Footprint
Headquartered in Makati, Philippines, the company operates using an offshore delivery model. It serves clients across Australia, the US, and the UK, with teams working remotely to meet diverse client needs and ensure seamless service delivery.
Certifications
EVSSL
Norton
Verticals
Banking & Financial Services
Technology & SaaS
Non-Profit & NGOs
Clients
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What's the main service provided by
Hammerjack
?
Hammerjack specializes in finance and accounting services, offering a comprehensive suite of back-office operations that includes data entry, document indexing, live chat support, outbound telesales, and various customer care solutions. Their services are designed to support the operational needs of businesses, particularly in the banking and financial sectors, ensuring high-quality service delivery across a range of functions such as accounts payable, payroll processing, and marketing analytics.
What additional services does
Hammerjack
provide?
In addition to its primary knowledge and research services, Handicall also provides back-office operations. This expanded service portfolio allows the company to offer more comprehensive support to its clients, ensuring that all aspects of their operational needs are effectively managed.
When was
Hammerjack
founded?
Founded in 2016, Hammerjack has been providing its services for approximately 8 years. Since its establishment, the company has focused on empowering businesses by delivering exceptional talent and technology-driven solutions, primarily targeting small to medium-sized enterprises.
What industry verticals does
Hammerjack
serve?
Hammerjack serves a diverse range of industries, specifically focusing on Banking & Financial Services, Technology & SaaS, and Non-Profit & NGOs. This targeted approach allows the company to tailor its services to meet the unique requirements and challenges faced by clients in these sectors.
What delivery model does
Hammerjack
offer?
Hammerjack operates using an offshore delivery model, which means that its services are provided by teams located outside the client's country, specifically in the Philippines. This approach allows Hammerjack to leverage cost efficiencies while maintaining high service quality. Offshore delivery enables the company to support clients in different time zones and ensure continuous operations, enhancing overall service accessibility.
How many employees and/or seats does
Hammerjack
have?
Hammerjack employs a workforce of between 51 and 200 individuals. This range suggests a medium-sized company, which allows for agility and personalized service while still having the necessary resources to manage diverse client needs.
Can
Hammerjack
be considered a good service provider for startups?
Can
Hammerjack
be considered a good service provider for SMBs?
Hammerjack is well-suited for small and medium-sized businesses, providing a flexible service portfolio that can adapt to the specific requirements of these enterprises. The company’s focus on finance and accounting services, along with its commitment to innovative solutions, enables SMBs to efficiently manage their operations and scale as needed. With tailored support and a partnership-oriented approach, Hammerjack is positioned to help SMBs grow and thrive in competitive markets.
Can
Hammerjack
be considered a good service provider for enterprises?
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