hammerjack
Back-Office Operations
hammerjack is a leading BPO provider that provides back-office operations for Banking & Financial Services and Technology & SaaS, known for its ISO 27001 certification and high-performance remote teams.
Size
201-500
Private
1m-10m
Mission
About
hammerjack offers back-office operations along with finance and accounting, IT infrastructure and managed services, marketing operations, and sales and lead-generation services for clients in Banking & Financial Services and Technology & SaaS. The company operates using an onshore and offshore model and supports small to medium-sized businesses primarily in Australia, the UK, and the USA.
It is recognized for its extensive talent recruitment process, with a strong emphasis on quality, security, and alignment with client culture and goals.
Services
hammerjack provides back-office operations supported by finance and accounting, IT infrastructure and managed services, marketing operations, and sales and lead-generation services. These services cover a range of business functions, including billing & invoicing, accounts payable, and customer & marketing analytics, tailored to support the operational needs of small and medium-sized businesses.
Capabilities
Billing & Invoicing
Accounts Payable
Accounts Receivable
Financial Planning & Analysis (FP&A)
Procurement Administration
General Ledger & Reconciliation
Data Entry & Data Processing
Sales Enablement Content
Campaign Management
Customer & Marketing Analytics
Market & Competitive Intelligence
Industries Served
The company serves clients in Banking & Financial Services and Technology & SaaS. It has experience supporting small to mid-sized businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective integration and operational efficiency.
Unique Stregths
hammerjack is known for its rigorous 10-step quality recruitment process and ISO 27001 certification, offering clients a secure and compliant outsourcing solution. Its approach includes fully managed teams that emphasize cyber security and compliance, which help deliver consistent, high-quality outcomes at scale.
Delivery Footprint
Headquartered in Australia, the company operates using an onshore and offshore delivery model. It serves clients across Australia, the UK, and the USA, with teams working in hybrid environments depending on client needs.
Certifications
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Verticals
Banking & Financial Services
Technology & SaaS
Clients
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What's the main service provided by
hammerjack
?
hammerjack specializes in back-office operations, providing a wide range of services that streamline business functions. Their offerings include billing and invoicing, accounts payable and receivable, financial planning and analysis, procurement administration, and general ledger and reconciliation. Additionally, they cater to data entry and processing, sales enablement content, campaign management, as well as customer and marketing analytics, all tailored to meet the operational needs of their clients.
What additional services does
hammerjack
provide?
In addition to their core back-office operations, hammerjack offers a variety of other services, including finance and accounting, IT infrastructure and managed services, marketing operations, as well as sales and lead-generation services. This diversified service portfolio enables them to cater to a wide range of business needs.
When was
hammerjack
founded?
hammerjack was established in 2013, which means the company has been in operation for over a decade now. Since its inception, it has developed a strong reputation in the outsourcing industry, focusing on delivering quality services to its clients.
What industry verticals does
hammerjack
serve?
hammerjack primarily serves clients in two key verticals: Banking & Financial Services and Technology & SaaS. This industry focus enables them to provide specialized services that cater to the unique requirements and challenges faced by organizations in these sectors.
What delivery model does
hammerjack
offer?
hammerjack utilizes both onshore and offshore delivery models to meet their clients' needs. Onshore services are provided within the client's country, ensuring close collaboration and communication, while offshore services are delivered from locations outside the client's country, often providing cost advantages. This dual approach allows hammerjack to offer flexibility and scalability in their service delivery.
How many employees and/or seats does
hammerjack
have?
hammerjack has a workforce ranging from 201 to 500 employees. This size allows them to maintain a robust team capable of providing specialized services while also ensuring personalized attention to their clients.
Can
hammerjack
be considered a good service provider for startups?
hammerjack's service offerings and flexible delivery model position them as a viable partner for startups. Their ability to provide comprehensive back-office operations and financial services can help startups focus on their core business activities while ensuring that essential functions are managed effectively. However, startups may want to assess their specific needs to determine if the scale of hammerjack’s services aligns with their growth trajectory.
Can
hammerjack
be considered a good service provider for SMBs?
hammerjack is well-suited for small and medium-sized businesses (SMBs) due to their extensive range of services and flexible delivery model. Their focus on tailored solutions and operational efficiency makes them an attractive partner for SMBs looking to streamline processes and enhance productivity. With a commitment to understanding the unique challenges faced by smaller enterprises, hammerjack provides scalable solutions that support growth.
Can
hammerjack
be considered a good service provider for enterprises?
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