H1 Communication AB specializes in customer experience and contact center solutions, complemented by back-office operations. Their comprehensive service portfolio includes inbound customer support, outbound telesales and retention, multilingual support, technical support at Tier 1/2 levels, as well as data collection and survey programming. This diverse range of offerings allows them to cater effectively to their clients' specific needs across various communication channels.

In addition to its core back-office operations, Habiledata also offers IT infrastructure and managed services. This expansion into technology solutions underscores their commitment to providing comprehensive support that goes beyond traditional outsourcing, allowing clients to streamline their operations further.

H1 Communication AB was established in the year 2000, marking over 24 years in the industry as of 2024. Since its inception, the company has focused on providing exceptional customer service and operational support, evolving alongside the needs of its clients in the rapidly changing business landscape.

H1 Communication AB serves primarily in the sectors of Real Estate & Property Management and Telecommunications & Media. Their expertise in these industries enables them to deliver tailored solutions that meet the unique demands and challenges faced by clients operating within these fields.

H1 Communication AB employs a nearshore delivery model, which involves providing services from locations that are geographically close to the client, typically in neighboring countries. This approach allows for better communication, cultural alignment, and efficiency while retaining cost-effectiveness. By leveraging this model, H1 Communication AB can effectively support clients across the Nordic and European regions, maintaining high standards of service delivery.

H1 Communication AB has a workforce ranging from 1,000 to 5,000 employees, signifying a robust team that can handle a significant volume of client needs. This size enables the company to deliver comprehensive support while maintaining the quality and consistency that clients expect.

H1 Communication AB is a solid service provider for small and medium businesses (SMBs) looking for reliable customer experience solutions. With a diverse range of services and a nearshore delivery model, SMBs can benefit from tailored support that aligns with their growth objectives. The company's ability to scale its services means that as SMBs grow, they can continue to rely on H1 Communication AB for their evolving customer service needs.

H1 Communication AB stands out as a strong provider for enterprises and large companies due to its extensive experience and large workforce. Their focus on delivering high-quality customer experience solutions, coupled with advanced technology and a nearshore delivery model, makes them well-equipped to handle the complexities of large-scale operations. Enterprises will appreciate their commitment to quality and stability, which are essential for maintaining effective customer interactions at scale.