Gurango Software Corporation
Customer Experience and Contact Center
GWI Business Solutions Inc. is a leading BPO provider that offers customer experience and contact center services for diverse industries, known for its tailored CRM solutions and offshore delivery model.
Size
501-1K
Private
1m-10m
Mission
To provide optimized business solutions that enhance client competency and increase profit margins.
About
GWI Business Solutions Inc. offers customer experience and contact center services along with inbound customer support and CX consulting for clients in various industries. The company operates using an offshore model and supports international clients.
It is recognized for its specialized CRM solutions, with a dedicated workforce of over 700 employees and a strong commitment to client satisfaction.
Services
Capabilities
Inbound Customer Support
CX Consulting & Journey Mapping
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Gurango Software Corporation
?
Gurango Software Corporation specializes in providing customer experience and contact center services. Their main offerings include inbound customer support and CX consulting, which are designed to enhance client interactions and optimize business processes across various communication channels. This tailored approach ensures that clients receive effective solutions that align with their specific operational needs.
What additional services does
Gurango Software Corporation
provide?
When was
Gurango Software Corporation
founded?
Gurango Software Corporation was established in 2006, marking its presence in the business process outsourcing sector for over 17 years. Since its inception, the company has evolved to become a significant player in the customer experience and contact center industry, supporting a diverse range of clients.
What industry verticals does
Gurango Software Corporation
serve?
What delivery model does
Gurango Software Corporation
offer?
Gurango Software Corporation operates using an offshore delivery model, which means that their services are provided from a location outside of the client's country, in this case, from the Philippines. This model allows them to leverage cost efficiencies while maintaining high standards of service, enabling them to support international clients effectively.
How many employees and/or seats does
Gurango Software Corporation
have?
Gurango Software Corporation employs between 501 and 1,000 individuals, reflecting a robust workforce dedicated to delivering high-quality customer service and support solutions. This size enables the company to manage various client needs efficiently while fostering a collaborative work environment.
Can
Gurango Software Corporation
be considered a good service provider for startups?
Gurango Software Corporation can be a suitable service provider for startups looking for customer support solutions. With a strong focus on customer experience and tailored services, startups can benefit from their expertise in optimizing business processes. The company’s offshore delivery model also provides cost-effective solutions, making it accessible for new businesses aiming to establish a solid customer support framework without significant upfront investment.
Can
Gurango Software Corporation
be considered a good service provider for SMBs?
Gurango Software Corporation is well positioned to support small and medium-sized businesses (SMBs). Their scalable service offerings and commitment to client satisfaction make them an excellent partner for SMBs seeking to enhance their customer interactions. With their experience across various industries, they can provide flexible solutions that align with the growth objectives of smaller enterprises.
Can
Gurango Software Corporation
be considered a good service provider for enterprises?
Gurango Software Corporation is a reliable choice for enterprises and large companies due to its extensive service capabilities and commitment to quality. Their offshore delivery model allows for efficient handling of scale, making them suitable for large-scale operations. Furthermore, their focus on customized solutions ensures that enterprises can receive sophisticated offerings tailored to their specific business needs.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.