Gulf Contact Centers
Customer Experience and Contact Center
Gulf Coast Sequestration (GCS) is a leading carbon sequestration solution provider that provides carbon capture, utilization, and storage (CCUS) services for industrial clients, known for its innovative approach to reducing greenhouse gas emissions.
Size
11-50
Private
under-1m
Mission
To enable sustainable, low-carbon industrial operations.
About
Gulf Coast Sequestration (GCS) offers carbon capture, utilization, and storage (CCUS) services along with partnerships for technology development and regulatory compliance for clients in the industrial sector. The company operates using an onshore model and supports clients primarily in the Gulf Coast region of the United States.
It is recognized for its commitment to sustainability, with plans to remove up to 10 million tons of CO₂ emissions annually through its innovative carbon storage hub.
Services
Gulf Coast Sequestration (GCS) provides carbon capture, utilization, and storage (CCUS) services supported by partnerships with technology providers and regulatory bodies. These services include capturing CO₂ emissions from industrial sources and safely storing them underground, tailored to support industries in achieving their sustainability goals.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Live Chat & Messaging Support
Email Support
Industries Served
The company serves clients in the industrial sector, focusing on large-scale carbon management solutions. It has experience supporting various industrial clients with services aligned to their specific carbon reduction needs and sustainability initiatives.
Unique Stregths
Gulf Coast Sequestration is known for its pioneering efforts in carbon sequestration, offering clients innovative solutions that contribute to global climate change mitigation. Its approach includes developing the first operational carbon storage hub on the Gulf Coast, ensuring a reliable and effective carbon management strategy.
Delivery Footprint
Headquartered in the Gulf Coast region of the United States, the company operates using an onshore delivery model. It serves clients across the Gulf Coast, with a focus on the industrial corridor between southwest Louisiana and Texas.
Certifications
No items found.
Verticals
Banking & Financial Services
Telecommunications & Media
Healthcare & Life Sciences
Government & Public Sector
Insurance
Clients
No items found.
What's the main service provided by
Gulf Contact Centers
?
Gulf Contact Centers specializes in enhancing customer experiences through a broad range of contact center services. Their primary offerings include inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, as well as live chat and messaging support. Additionally, they provide email support, ensuring that they meet diverse client needs effectively.
What additional services does
Gulf Contact Centers
provide?
When was
Gulf Contact Centers
founded?
Gulf Contact Centers was established in 2010, marking over a decade of experience in the business process outsourcing industry. Since its inception, the company has focused on delivering quality customer interaction solutions, adapting to the evolving needs of their clients in Kuwait and beyond.
What industry verticals does
Gulf Contact Centers
serve?
Gulf Contact Centers serves a variety of sectors, including Banking & Financial Services, Telecommunications & Media, Healthcare & Life Sciences, Government & Public Sector, and Insurance. This diverse industry focus allows them to tailor their services to meet the unique demands of each sector.
What delivery model does
Gulf Contact Centers
offer?
Gulf Contact Centers operates using an onshore delivery model, meaning that their services are provided from within the same country where their clients are located. This model facilitates closer communication and collaboration, ensuring that clients receive timely and efficient support tailored to their specific market conditions.
How many employees and/or seats does
Gulf Contact Centers
have?
Gulf Contact Centers has a workforce comprising between 11 to 50 employees. This size positions them as a boutique provider, allowing for personalized service and agile responses to client needs while maintaining a close-knit team dynamic.
Can
Gulf Contact Centers
be considered a good service provider for startups?
Given its focused service offerings and relatively small size, Gulf Contact Centers can be a valuable partner for startups looking for personalized customer support solutions. Their ability to adapt and provide custom services can help new businesses establish a strong customer relationship foundation without overwhelming them with complex corporate structures.
Can
Gulf Contact Centers
be considered a good service provider for SMBs?
Gulf Contact Centers is well-positioned to support small and medium businesses due to its flexible service options and commitment to customer satisfaction. Their range of services allows SMBs to scale their customer support efforts effectively while managing costs, making them an ideal choice for businesses aiming to grow without sacrificing service quality.
Can
Gulf Contact Centers
be considered a good service provider for enterprises?
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