Gs Management Services Pvt Lted
Customer Experience and Contact Center
GS Management Services Private Limited is a well-established BPO company that provides customer experience and contact center solutions for technology and SaaS industries, known for its commitment to quality and client satisfaction.
Size
11-50
Private
10m-50m
Mission
To provide high-quality, cost-effective outsourcing solutions that deliver successful results while fostering long-term client relationships.
About
GS Management Services Private Limited offers customer experience and contact center solutions along with HR, recruitment, and payroll services for clients in technology and SaaS sectors. The company operates using an onshore model and supports businesses across India.
It is recognized for its strong track record in service quality, with a spacious operational area and a dedicated workforce that ensures a productive environment.
Services
GS Management Services Private Limited provides customer experience and contact center solutions, supported by HR, recruitment, and payroll services. These services include inbound customer support, outbound telesales and retention, and recruitment process outsourcing (RPO). They are tailored to support client needs across various communication channels, ensuring effective engagement and operational efficiency.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Recruitment Process Outsourcing (RPO)
Web Development
Industries Served
The company serves clients in technology and SaaS industries. It has experience supporting businesses with services aligned to industry-specific requirements, leveraging its expertise in customer care and sales solutions.
Unique Stregths
GS Management is known for its commitment to quality and client satisfaction, offering clients reliable and cost-effective outsourcing solutions. Its approach includes a focus on meeting deadlines and continuous operational assurance processes, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Bangalore, India, the company operates using an onshore delivery model. It serves clients across the Indian market, with teams working in on-site environments to ensure effective communication and service delivery.
Certifications
No items found.
Verticals
Technology & SaaS
Clients
Climeworks
What's the main service provided by
Gs Management Services Pvt Lted
?
Gs Management Services Pvt Lted specializes in customer experience and contact center solutions. Their offerings encompass a range of services, including inbound customer support, outbound telesales and retention, as well as recruitment process outsourcing (RPO). Additionally, they provide web development services, ensuring comprehensive support tailored to the needs of their clients.
What additional services does
Gs Management Services Pvt Lted
provide?
When was
Gs Management Services Pvt Lted
founded?
Established in 2001, Gs Management Services Pvt Lted has been operating for over 23 years. Since its inception, the company has focused on providing outsourcing solutions that emphasize quality and client satisfaction, building a reputation for reliability in the industry.
What industry verticals does
Gs Management Services Pvt Lted
serve?
Gs Management Services Pvt Lted primarily serves the Technology & SaaS sectors. Their expertise allows them to effectively cater to the unique demands of these industries, providing specialized customer care and sales solutions.
What delivery model does
Gs Management Services Pvt Lted
offer?
The company employs an onshore delivery model, meaning that their services are provided within the same country as their clients. This approach fosters improved communication and collaboration, ensuring that the services delivered are closely aligned with client expectations and operational needs.
How many employees and/or seats does
Gs Management Services Pvt Lted
have?
Gs Management Services Pvt Lted has a workforce ranging from 11 to 50 employees. This size allows them to maintain a dedicated team capable of delivering personalized service while ensuring operational efficiency.
Can
Gs Management Services Pvt Lted
be considered a good service provider for startups?
Gs Management Services Pvt Lted can be a viable partner for startups, particularly those in the Technology and SaaS sectors. Their focus on customer experience and tailored contact center solutions provides startups with the essential support necessary to establish a strong market presence. The company's commitment to quality and cost-effective services can help startups manage their resources effectively while driving growth.
Can
Gs Management Services Pvt Lted
be considered a good service provider for SMBs?
For small and medium businesses, Gs Management Services Pvt Lted offers a flexible range of services that can scale with the needs of growing companies. Their experience in the technology sector and their comprehensive service portfolio, including inbound customer support and recruitment process outsourcing, positions them as a valuable partner for SMBs looking to enhance operational efficiency and customer engagement.
Can
Gs Management Services Pvt Lted
be considered a good service provider for enterprises?
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