Grupo Your
Back-Office Operations
Grupo Your is a Portuguese company that provides back-office operations for small and medium enterprises, known for its 100% Portuguese DNA and comprehensive integrated services.

Size

201-500
Private

Mission

To offer personalized business consulting and integrated advisory services aimed at fostering the growth of clients' businesses.

About

Grupo Your offers back-office operations along with finance and accounting, HR, recruitment and payroll, and customer experience and contact center services for clients in various sectors. The company operates using an onshore and nearshore model and supports Portuguese-speaking markets.

It is recognized for its pioneering role in delivering integrated services, with a strong focus on personalized business consulting and effective support aligned with evolving market demands.

Services

Grupo Your provides back-office operations supported by finance and accounting, HR, recruitment and payroll, and customer experience and contact center services. These services include payroll processing, accounts payable, accounts receivable, and inbound customer support, tailored to support efficient business management and growth.

Capabilities

Payroll Processing
Accounts Payable
Accounts Receivable
Financial Planning & Analysis (FP&A)
Tax Compliance & Filing
Human-in-the-Loop QA
Employee Helpdesk
Outbound Telesales & Retention
Inbound Customer Support
Document Indexing & Digitisation
Change Management & Training

Industries Served

The company serves clients in various sectors, focusing on small and medium enterprises. It has experience supporting businesses with services aligned to their specific management needs, ensuring comprehensive support across multiple functions.

Unique Stregths

Grupo Your is known for its 100% Portuguese DNA and its commitment to delivering integrated management support services. Its approach includes personalized consulting and a strong emphasis on client growth, which helps deliver consistency and effectiveness at scale.

Delivery Footprint

Headquartered in Alfragide, Amadora, Portugal, the company operates using an onshore and nearshore delivery model. It serves clients primarily in Portuguese-speaking markets, with teams working in a hybrid environment to meet diverse client needs.

Certifications

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Verticals

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Clients

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What's the main service provided by
Grupo Your
?
Grupo Your specializes in providing comprehensive back-office operations, which are essential for efficient business management. Their service portfolio includes crucial functions such as payroll processing, accounts payable and receivable, financial planning and analysis, tax compliance, and employee helpdesk services. Additionally, they offer outbound telesales and retention, inbound customer support, document indexing and digitization, as well as change management and training, ensuring that clients receive tailored support for a variety of operational needs.
What additional services does
Grupo Your
provide?
In addition to its core offerings, Gruposepro provides a range of supplementary services including HR recruitment, payroll management, software engineering, and product development. This diverse service portfolio enables them to cater to various client needs, enhancing their comprehensive approach to business solutions.
When was
Grupo Your
founded?
Grupo Your was established in 2006, marking its entry into the business process outsourcing sector. With over 17 years of experience, the company has developed a reputation for delivering integrated services that cater to the evolving needs of its clients.
What industry verticals does
Grupo Your
serve?
What delivery model does
Grupo Your
offer?
Grupo Your employs a combination of onshore and nearshore delivery models to serve its clients effectively. The onshore model involves providing services from within the client's country, while the nearshore model allows for service delivery from neighboring countries, facilitating better communication and collaboration. This flexible approach enables Grupo Your to meet diverse client needs, particularly in Portuguese-speaking markets, while maintaining high standards of service quality.
How many employees and/or seats does
Grupo Your
have?
Grupo Your has a workforce ranging from 201 to 500 employees. This size allows the company to maintain a balance between personalized service and efficient operational capacity, ensuring they can respond effectively to client demands while fostering a supportive work environment.
Can
Grupo Your
be considered a good service provider for startups?
Can
Grupo Your
be considered a good service provider for SMBs?
Grupo Your is well-suited to support small and medium businesses (SMBs) with its extensive range of back-office services. The company focuses on delivering tailored solutions that align with the specific management needs of SMBs, offering flexibility and scalability that are crucial for growth. With a commitment to personalized consulting and effective support, Grupo Your empowers SMBs to enhance their operational efficiency and drive business success.
Can
Grupo Your
be considered a good service provider for enterprises?
While Grupo Your primarily focuses on small and medium enterprises, their service offerings can also appeal to larger companies seeking reliable support in back-office operations. Their experience in delivering integrated management services, combined with a commitment to client growth, positions them as a competent partner for enterprises that require effective solutions. However, larger organizations may need to consider specific requirements such as scale and complex operational demands when assessing Grupo Your's fit for their needs.
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