
Grupo Stt Chile
Back-Office Operations
Grupo STT is a multi-latin outsourcing firm that provides back-office operations for diverse industries, known for its commitment to sustainable growth and employee development.
Size
501-1K
Private
Mission
About
Grupo STT offers back-office operations along with finance and accounting, HR, recruitment and payroll, customer experience and contact center, and IT infrastructure and managed services for clients in various sectors. The company operates using a nearshore model and supports clients across Latin America.
It is recognized for its focus on employee engagement and sustainable growth, with a proud history of over two decades in the outsourcing industry.
Services
Grupo STT provides back-office operations supported by finance and accounting outsourcing, HR, recruitment and payroll, customer experience and contact center services, and IT infrastructure and managed services. These services cover a wide range of business functions, tailored to support operational efficiency and enhance client focus on core activities.
Capabilities
Payroll Processing
Accounts Payable
Accounts Receivable
General Ledger & Reconciliation
Financial Planning & Analysis (FP&A)
Tax Compliance & Filing
Treasury & Cash Management
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Email Support
Document Indexing & Digitisation
Process Assessment & Transition Management
Continuous Improvement / Lean Six Sigma
Cloud Migration & Management
Application Support & Maintenance
Campaign Management
Content Creation & Localisation
Lead Research & List Building
Outbound SDR / Cold Calling
Appointment Setting
Industries Served
The company serves clients in diverse industries, including finance, retail, and manufacturing. It has experience supporting both SMEs and large enterprises with services aligned to their specific operational needs and requirements.
Unique Stregths
Grupo STT is known for its commitment to employee development and sustainable growth, offering clients a dedicated workforce that contributes to long-term success. Its approach includes recognizing long-term collaborators and fostering a culture of continuous improvement, ensuring high service quality and client satisfaction.
Delivery Footprint
Headquartered in Costa Rica, the company operates using a nearshore delivery model. It serves clients across Latin America, with teams working in hybrid environments to meet diverse client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Grupo Stt Chile
?
Grupo Stt Chile specializes in back-office operations, providing a comprehensive range of support services designed to enhance operational efficiency. Their offerings include payroll processing, accounts payable and receivable, general ledger management, financial planning and analysis, tax compliance, and treasury and cash management. Additionally, they deliver customer support through inbound services, outbound telesales, technical support, and digital communication channels, along with process assessment, continuous improvement initiatives, and application management.
What additional services does
Grupo Stt Chile
provide?
In addition to their primary back-office operations, Grupo Stt Colombia offers other valuable services, including HR recruitment and payroll, as well as finance and accounting solutions. This expanded service portfolio positions them as a versatile partner for businesses looking for integrated solutions.
When was
Grupo Stt Chile
founded?
Grupo Stt Chile was established in 1999, which means the company has been in operation for over 24 years. This extensive experience highlights their longstanding commitment to the outsourcing industry and their ability to adapt to changing market demands while consistently delivering value to clients.
What industry verticals does
Grupo Stt Chile
serve?
What delivery model does
Grupo Stt Chile
offer?
Grupo Stt Chile utilizes a nearshore delivery model, which means they provide services from a location that is geographically close to their clients, particularly within Latin America. This approach allows for better alignment in terms of time zones, cultural understanding, and operational efficiency, enabling them to meet client needs effectively while fostering strong communication and collaboration.
How many employees and/or seats does
Grupo Stt Chile
have?
Grupo Stt Chile employs between 501 and 1,000 individuals, which positions them as a medium to large-sized company. This workforce size allows them to leverage a diverse range of skills and expertise, ensuring they can adequately support their clients across various sectors and service needs.
Can
Grupo Stt Chile
be considered a good service provider for startups?
Can
Grupo Stt Chile
be considered a good service provider for SMBs?
Grupo Stt Chile is well-suited to support small and medium-sized businesses (SMBs) looking for scalable solutions. Their range of services, from back-office operations to HR and IT support, empowers SMBs to streamline their operations and focus on growth without the burden of managing these functions in-house. The company’s commitment to employee engagement and continuous improvement further enhances the value they provide to growing businesses.
Can
Grupo Stt Chile
be considered a good service provider for enterprises?
Grupo Stt Chile is an excellent choice for enterprises and large companies seeking reliable outsourcing solutions. Their extensive experience across various industries, coupled with their robust service offerings, positions them to handle complex operational needs effectively. The nearshore delivery model facilitates seamless communication and collaboration, making them a dependable partner for large organizations looking to optimize their operations.
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