Grupo Sifu
Back-Office Operations
Grupo SIFU is a socially responsible company that provides back-office operations for non-profits and NGOs, known for its commitment to inclusivity and employing individuals with disabilities.
Size
1K-5K
Private
1m-10m
Mission
To provide socially responsible facility services that emphasize inclusivity and sustainability.
About
Grupo SIFU offers back-office operations along with customer experience and contact center services for clients in non-profits and NGOs. The company operates using an onshore model and supports organizations across Spain, France, and Andorra.
It is recognized for its inclusive employment practices, with a significant portion of its workforce comprising individuals with disabilities, ensuring a socially responsible approach to service delivery.
Services
Grupo SIFU provides back-office operations supported by customer experience and contact center services. These services include document indexing and digitization, data entry and processing, record management and archiving, and inbound customer support. Each solution is tailored to support the operational needs of non-profit organizations and NGOs, allowing them to focus on their core missions while outsourcing essential functions.
Capabilities
Document Indexing & Digitisation
Data Entry & Data Processing
Record Management & Archiving
Customer & Marketing Analytics
Email Support
Inbound Customer Support
Industries Served
The company serves clients in non-profits and NGOs. It has experience supporting various organizations with services aligned to their specific operational requirements, ensuring that their unique needs are met with efficiency and care.
Unique Stregths
Grupo SIFU is known for its commitment to social responsibility and inclusivity, offering clients a workforce that includes a significant number of professionals with disabilities. Its approach includes fostering partnerships with social entities, enhancing the impact of their services and promoting labor integration.
Delivery Footprint
Headquartered in Spain, the company operates using an onshore delivery model. It serves clients across Spain, France, and Andorra, with teams working in on-site environments that are designed to meet the specific needs of each client.
Certifications
No items found.
Verticals
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Grupo Sifu
?
Grupo Sifu specializes in back-office operations, offering a comprehensive suite of services designed to enhance organizational efficiency. Their expertise extends to document indexing and digitization, data entry and processing, record management and archiving, and inbound customer support. Each of these services is crafted to meet the specific operational needs of non-profits and NGOs, allowing them to focus on their core missions while outsourcing critical functions.
What additional services does
Grupo Sifu
provide?
In addition to their primary focus on back-office operations, Grupo Stt Chile offers a variety of other valuable services. These include finance and accounting outsourcing, human resources recruitment and payroll solutions, as well as IT infrastructure and managed services. This diverse service portfolio enables them to cater to a wide array of client requirements, enhancing their capability to deliver tailored solutions.
When was
Grupo Sifu
founded?
Grupo Sifu was established in 1993, marking over 30 years of experience in the business process outsourcing sector. Since its inception, the company has grown significantly and has cultivated a reputation for its commitment to inclusivity and social responsibility in the services it provides.
What industry verticals does
Grupo Sifu
serve?
Grupo Sifu focuses primarily on serving the non-profit and NGO sectors. Their tailored services are designed to meet the distinct operational requirements of organizations within these verticals, ensuring that they receive dedicated support that aligns with their missions.
What delivery model does
Grupo Sifu
offer?
Grupo Sifu operates using an onshore delivery model, meaning that their services are provided within the same country where their clients are located, specifically in Spain, France, and Andorra. This approach allows for closer collaboration and communication with clients, fostering a more responsive and personalized service experience.
How many employees and/or seats does
Grupo Sifu
have?
Grupo Sifu has a workforce ranging from 1,000 to 5,000 employees. This substantial team size enables the company to handle a variety of client needs effectively while maintaining a commitment to inclusive employment practices.
Can
Grupo Sifu
be considered a good service provider for startups?
While Grupo Sifu primarily serves non-profits and NGOs, their tailored service offerings and commitment to inclusivity can also benefit startups, especially those looking for reliable back-office support. Their experience in managing operational needs allows startups to focus on growth without the burden of administrative tasks. However, startups may find that their specialized focus on non-profit sectors might limit applicability depending on their specific business models.
Can
Grupo Sifu
be considered a good service provider for SMBs?
Grupo Sifu presents a strong option for small and medium businesses, particularly those aligned with social responsibility and inclusivity. Their scalable service offerings and ability to customize solutions for specific needs can help SMBs streamline operations and enhance efficiency. Furthermore, their extensive experience supporting non-profits translates well into providing flexible support that adapts as businesses grow.
Can
Grupo Sifu
be considered a good service provider for enterprises?
Grupo Sifu is well-positioned to serve enterprises and large organizations, especially within the non-profit sector. Their robust service portfolio and commitment to social responsibility make them a reliable partner for large-scale operations that require a sophisticated approach to back-office functions. However, enterprises outside of their primary focus may need to assess whether their specialized services align with broader corporate objectives.
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