Grupo Naviser
Sales and Lead-Generation Services
Grupo Naviser is an Asturian company that provides sales and lead-generation services for the energy, telecommunications, insurance, and healthcare sectors, known for its comprehensive commercial solutions and strong focus on productivity.
Size
51-200
Private
under-1m
Mission
To deliver solutions that drive growth and success.
About
Grupo Naviser offers sales and lead-generation services along with customer experience and contact center solutions for clients in energy, telecommunications, insurance, and healthcare. The company operates using an onshore and offshore delivery model and supports clients across Spain.
It is recognized for its expertise in commercial distribution and event management, with a commitment to delivering personalized, high-quality solutions that drive client success.
Services
Grupo Naviser provides sales and lead-generation services supported by customer experience and contact center solutions. These services include outbound telesales, inbound customer support, CX consulting, campaign management, and event support. Each solution is tailored to maximize sales efficiency and enhance customer interactions for clients across various sectors.
Capabilities
Outbound Telesales & Retention
Inbound Customer Support
CX Consulting & Journey Mapping
Campaign Management
Event & Webinar Support
Sales Enablement Content
Industries Served
The company serves clients in the energy, telecommunications, insurance, and healthcare industries. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance and effectiveness in customer engagement strategies.
Unique Stregths
Grupo Naviser is known for its comprehensive commercial solutions and strong focus on productivity, offering clients a skilled workforce and specialized consulting. Its approach includes a mixed delivery model that combines onshore and offshore services, ensuring flexibility and scalability to meet client needs.
Delivery Footprint
Headquartered in Asturias, Spain, the company operates using an onshore and offshore delivery model. It serves clients across the entire national territory of Spain, with teams working in both remote and on-site environments depending on client requirements.
Certifications
No items found.
Verticals
Energy & Utilities
Telecommunications & Media
Insurance
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Grupo Naviser
?
Grupo Naviser specializes in providing sales and lead-generation solutions, complemented by a variety of customer experience and contact center services. Their expertise encompasses outbound telesales and retention strategies as well as inbound customer support. Additionally, they offer CX consulting, campaign management, event and webinar support, and sales enablement content, all designed to enhance client interactions and drive sales performance.
What additional services does
Grupo Naviser
provide?
When was
Grupo Naviser
founded?
Founded in 2003, Grupo Naviser has been operating for over 20 years, establishing itself as a key player in the BPO sector. Since its inception, the company has focused on delivering tailored solutions to meet the diverse needs of its clients, contributing to their growth and success.
What industry verticals does
Grupo Naviser
serve?
Grupo Naviser serves a diverse range of industries, including Energy & Utilities, Telecommunications & Media, Insurance, and Healthcare & Life Sciences. This industry focus allows them to tailor their services to meet the specific demands and regulatory requirements of each sector.
What delivery model does
Grupo Naviser
offer?
Grupo Naviser employs a flexible delivery model that includes both onshore and offshore services. This means they can provide support from within Spain as well as utilize remote teams located in other regions. The onshore approach ensures close proximity to clients, fostering better communication, while the offshore model allows for cost-effective scalability and resource allocation.
How many employees and/or seats does
Grupo Naviser
have?
Grupo Naviser has a workforce of between 51 and 200 employees. This size allows the company to maintain a balance between personalized service and the ability to handle larger projects, ensuring that clients receive dedicated support and expertise.
Can
Grupo Naviser
be considered a good service provider for startups?
Can
Grupo Naviser
be considered a good service provider for SMBs?
Can
Grupo Naviser
be considered a good service provider for enterprises?
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