Grupo Digitex
Marketing Operations
Grupo Digitex is a business process outsourcing company that provides customer care and back office support for retail and technology sectors, known for its comprehensive service offerings and commitment to client satisfaction.
Size
Private
Mission
About
Grupo Digitex offers customer care along with back office support and IT process consulting for clients in retail and technology sectors. The company operates using a nearshore and offshore model and supports both local and international clients.
It is recognized for its customized solutions and dedication to enhancing client satisfaction, with a focus on streamlining operations and improving efficiency.
Services
Grupo Digitex provides customer care supported by back office support and IT process consulting. These services cover a range of business functions, including operational efficiency and client engagement, tailored to meet the specific needs of large companies.
Capabilities
Campaign Management
Content Creation & Localisation
Social Media Management
SEO & Website Optimisation
Media Planning & Buying
Marketing Automation & CRM Ops
Custom Application Development
Mobile App Development
Web Development
UI/UX Design
End-User Computing & VDI
Industries Served
The company serves clients in retail and technology sectors. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective integration and operational support.
Unique Stregths
Grupo Digitex is known for its comprehensive service offerings and commitment to client satisfaction, offering clients tailored solutions that enhance operational efficiency. Its approach includes a focus on innovation and excellence, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in Madrid, Spain, the company operates using a nearshore and offshore delivery model. It serves clients across both local and international markets, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Technology & SaaS
Clients
No items found.
What's the main service provided by
Grupo Digitex
?
Grupo Digitex specializes in marketing operations, providing a comprehensive suite of services aimed at enhancing client engagement and operational efficiency. Their offerings encompass campaign management, content creation and localization, social media management, SEO and website optimization, media planning and buying, as well as marketing automation and CRM operations. They also excel in custom application development, mobile app development, web development, UI/UX design, and end-user computing solutions, ensuring a tailored approach to meet diverse business needs.
What additional services does
Grupo Digitex
provide?
In addition to its primary cleaning services, Grupo Eurolimpiezas offers back-office operations. This expansion into supplementary services enhances its capability to support clients with a more comprehensive range of solutions, catering to both cleaning and operational needs.
When was
Grupo Digitex
founded?
Founded in 2013, Grupo Digitex has been in operation for over a decade, establishing itself as a reliable partner in the BPO industry. Since its inception, the company has focused on delivering customer care and back office support, gaining recognition for its commitment to client satisfaction and operational excellence.
What industry verticals does
Grupo Digitex
serve?
Grupo Digitex serves various industries, primarily focusing on retail & e-Commerce and technology & SaaS sectors. This specialization enables them to provide tailored solutions that align with the unique challenges and requirements of businesses within these verticals.
What delivery model does
Grupo Digitex
offer?
Grupo Digitex employs both nearshore and offshore delivery methods, allowing them to cater to clients across local and international markets. Nearshore delivery typically involves services provided from a neighboring country, facilitating easier communication and collaboration, while offshore delivery refers to services offered from distant locations. This dual approach ensures flexibility and scalability, accommodating diverse client needs effectively.
How many employees and/or seats does
Grupo Digitex
have?
Can
Grupo Digitex
be considered a good service provider for startups?
Can
Grupo Digitex
be considered a good service provider for SMBs?
Grupo Digitex is well-suited for small and medium businesses looking for a flexible and scalable service provider. Their comprehensive service portfolio, which includes marketing operations and IT process consulting, offers the tools necessary for SMBs to enhance their operational efficiency and client engagement. Additionally, their ability to deliver both nearshore and offshore solutions allows them to accommodate the dynamic requirements of growing businesses.
Can
Grupo Digitex
be considered a good service provider for enterprises?
Grupo Digitex stands out as a strong provider for enterprises and large companies, thanks to their extensive service offerings and commitment to operational excellence. With a focus on customized solutions that enhance efficiency, they are well-equipped to handle the sophisticated needs of larger organizations. Their experience in supporting diverse industries, combined with a robust delivery model, makes them a reliable partner for enterprises seeking to streamline their operations and improve client satisfaction.
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