Green Point specializes in Knowledge and Research Services, providing a comprehensive suite of offerings tailored to meet the specific needs of various sectors. Their expertise extends to Legal Process Outsourcing (LPO), Market & Competitive Intelligence, Business & Financial Research, Data Collection & Survey Programming, Editorial & Publication Support, Content Creation & Localisation, SEO & Website Optimisation, Campaign Management, Social Media Management, Data Entry & Data Processing, and Email Support. This diverse range of services equips clients with the necessary tools for success in an increasingly competitive environment.

In addition to its main offerings, Green Point provides a range of other services that support various business functions. These include Customer Experience and Contact Center services, Finance and Accounting, and Marketing Operations. This extended portfolio allows the company to cater to a broader spectrum of client needs, enhancing their overall operational efficiency.

Founded in 2006, Green Point has been in operation for 18 years as of 2024. The company was established with the vision of providing high-quality support in education technology and litigation, and has since expanded its focus to include a variety of financial analytics and digital solutions. Over the years, Green Point has evolved to meet the changing needs of its clients across different industries.

Green Point operates across several key industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Education & EdTech, Technology & SaaS, and Government & Public Sector. This diverse industry focus enables the company to tailor its services to meet the unique demands and challenges faced by clients in these sectors.

Green Point employs a hybrid delivery model that encompasses onshore, offshore, and a mix of both. Onshore services refer to those provided within the same country as the client, ensuring closer collaboration and communication. Offshore services leverage global talent, often resulting in cost efficiencies and access to specialized skills. The hybrid model combines the strengths of both approaches, allowing Green Point to offer flexible and efficient service delivery to meet the varying needs of its clients.

For small and medium businesses (SMBs), Green Point offers valuable support through its diverse service portfolio and adaptable delivery model. Their experience in catering to a range of organizations, including SMBs, means they can provide tailored solutions that help these businesses grow and compete effectively. The combination of quality service and flexibility makes Green Point a strong choice for SMBs aiming to enhance their operational capabilities and market presence.

Green Point is well-positioned to serve enterprise-level clients and large organizations, thanks to its extensive experience and commitment to quality. The company holds multiple ISO certifications, which underline its dedication to security and excellence in service delivery. Their hybrid model allows for sophisticated and scalable solutions that can meet the complex needs of Fortune 1000 companies, making them a reliable partner for large enterprises seeking comprehensive support.