Goodworks
Back-Office Operations
Good Works, Inc. is a faith-based organization that provides back-office operations for healthcare and life sciences, known for its community engagement and support for marginalized groups.
Size
11-50
Private
10m-50m
Mission
To connect people from all walks of life with those in poverty through faith-based community engagement.
About
Good Works, Inc. offers back-office operations along with order management, record management, and billing services for clients in healthcare and life sciences. The company operates using an onshore and nearshore model and supports U.S.-based healthcare providers.
It is recognized for its commitment to serving the homeless and those in poverty, with a focus on creating a community of hope in rural Appalachian Ohio.
Services
Good Works, Inc. provides back-office operations supported by order management, record management, and billing services. These services cover essential operational needs and are tailored to support healthcare providers in managing their administrative tasks efficiently.
Capabilities
Order Management & Fulfilment
Record Management & Archiving
Billing & Invoicing
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting home healthcare and hospice agencies with services aligned to industry-specific requirements and operational needs.
Unique Stregths
Good Works, Inc. is known for its faith-based community engagement, offering clients a compassionate approach to service delivery. Its approach includes fostering connections between those in need and those who wish to serve, ensuring a supportive environment for all involved.
Delivery Footprint
Headquartered in Athens, Ohio, the company operates using an onshore and nearshore delivery model. It serves clients across the United States, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Goodworks
?
Goodworks specializes in providing back-office operations that help streamline administrative tasks for healthcare providers. Their expertise extends to a variety of sub-services, including order management and fulfillment, record management and archiving, as well as billing and invoicing. This comprehensive service offering is designed to enhance operational efficiency and support the unique needs of clients in the healthcare sector.
What additional services does
Goodworks
provide?
When was
Goodworks
founded?
Goodworks was established in 1981, marking over 42 years in the business. Since its inception, the company has focused on delivering essential support services primarily to the healthcare industry, building a reputation for quality and community engagement.
What industry verticals does
Goodworks
serve?
Goodworks operates primarily within the Healthcare & Life Sciences sectors. They cater to clients in these industries by providing tailored services that align with specific operational requirements, making them a key partner for organizations needing administrative support.
What delivery model does
Goodworks
offer?
Goodworks utilizes both onshore and nearshore delivery models to provide its services. Onshore delivery refers to services rendered within the same country as the client, ensuring better communication and oversight, while nearshore delivery involves operations in neighboring countries, which can offer cost efficiencies and similar time zones. This dual approach allows Goodworks to adapt to the varying needs of their clients while maintaining high service standards.
How many employees and/or seats does
Goodworks
have?
Goodworks has a workforce ranging from 11 to 50 employees. This size allows for a personalized service approach, fostering close relationships with clients and ensuring that their specific needs are met with dedicated attention.
Can
Goodworks
be considered a good service provider for startups?
Can
Goodworks
be considered a good service provider for SMBs?
Goodworks is well-suited as a service provider for small and medium businesses (SMBs). With their tailored service offerings and a flexible delivery model, they can adapt to the unique requirements of SMBs, providing essential back-office support that can help these businesses grow. Their focus on healthcare makes them particularly valuable for SMBs in this sector, as they understand the specific challenges and operational needs involved.
Can
Goodworks
be considered a good service provider for enterprises?
While Goodworks primarily serves small to mid-sized clients, they can also be a reliable partner for enterprises, especially those in the healthcare space looking for specialized back-office support. Their experience with healthcare providers and commitment to operational efficiency can be beneficial for larger organizations that require a dependable service delivery model. However, enterprises may want to consider their capacity and scalability to ensure alignment with larger operational demands.
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