Glocal Assist
Back-Office Operations
Glocal Assist is a global technology company that provides marketing operations for technology and SaaS, as well as real estate and property management, known for its commitment to data privacy and extensive client support.
Size
11-50
Private
Mission
About
Glocal Assist offers marketing operations along with software engineering and product development for clients in technology & SaaS and real estate & property management. The company operates using a work-from-home/virtual model and supports a diverse range of clients worldwide.
It is recognized for its innovative solutions and a strong reputation for quality, with over 1,200 successful projects delivered across various industries.
Services
Glocal Assist provides marketing operations supported by software engineering and product development. These services include web development, mobile app development, custom application development, content creation & localization, social media management, SEO & website optimization, campaign management, and graphic & video production. Each solution is tailored to support diverse client needs across various business functions.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Content Moderation
Knowledge-Base Maintenance
Market & Competitive Intelligence
Business & Financial Research
Web Development
Email Support
Technical Support (Tier 1/2)
Social Media Management
Campaign Management
Industries Served
The company serves clients in technology & SaaS, as well as real estate & property management. It has experience supporting both small and large businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Glocal Assist is known for its commitment to data privacy and security, offering clients a comprehensive support team tailored to entrepreneurial needs. Its approach includes a focus on innovation and client satisfaction, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in Wilmington, Delaware, the company operates using a work-from-home/virtual delivery model. It serves clients across the globe, with teams working remotely to meet diverse client requirements.
Certifications
No items found.
Verticals
Real Estate & Property Management
Technology & SaaS
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Glocal Assist
?
Glocal Assist specializes in back-office operations, providing a comprehensive range of services designed to enhance business efficiency. Their offerings include data entry and data processing, document indexing and digitization, content moderation, knowledge-base maintenance, market and competitive intelligence, business and financial research, web development, email support, technical support at tier 1 and 2, social media management, and campaign management. This diverse skill set enables them to cater to various operational needs for their clients.
What additional services does
Glocal Assist
provide?
In addition to their core offerings in customer experience and contact center solutions, Glowtouch Technologies also excels in software engineering and product development. This expanded service portfolio allows them to address client needs beyond traditional outsourcing, providing comprehensive IT infrastructure and managed services.
When was
Glocal Assist
founded?
Glocal Assist was established in 2016, marking the beginning of its journey in the business process outsourcing industry. As of 2024, the company has been in operation for eight years, during which it has built a strong reputation for delivering quality services and innovative solutions across different sectors.
What industry verticals does
Glocal Assist
serve?
Glocal Assist serves clients primarily in the Real Estate & Property Management, Technology & SaaS, and Non-Profit & NGOs sectors. This focus allows the company to tailor its services to meet the specific needs and challenges of these industries, ensuring effective support for various business functions.
What delivery model does
Glocal Assist
offer?
Glocal Assist employs a work-from-home and virtual delivery model, supplemented by offshore capabilities. This approach allows the company to leverage global talent while maintaining flexibility and efficiency in its operations. By utilizing remote teams, they can respond to diverse client needs and provide services that are both scalable and adaptable.
How many employees and/or seats does
Glocal Assist
have?
Glocal Assist operates with a dedicated workforce of between 11 to 50 employees. This size enables them to maintain a personalized approach to client service while ensuring that they have the necessary resources to manage and deliver projects effectively.
Can
Glocal Assist
be considered a good service provider for startups?
Can
Glocal Assist
be considered a good service provider for SMBs?
Can
Glocal Assist
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.