Globasource
Global Sources is a leading B2B media company that provides customer experience and contact center solutions for retail and e-commerce, known for its extensive global trade facilitation.
Size
over-10K
Private
under-1m
Mission
About
Global Sources offers customer experience and contact center solutions along with online marketplaces and trade shows for clients in retail and e-commerce. The company operates using an offshore model and supports international buyers and suppliers.
It is recognized for its over 50 years of experience in global trade, with a robust suite of services that empower businesses to trade efficiently across Greater China and worldwide.
Services
Global Sources provides customer experience and contact center solutions supported by online marketplaces and trade shows. These services cover various channels, including in-person interactions at trade fairs and digital transactions through its online platform, tailored to support the sourcing needs of international buyers and suppliers.
Capabilities
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Industries Served
The company serves clients in retail and e-commerce. It has experience supporting businesses with services aligned to industry-specific requirements, facilitating connections between suppliers in Greater China and buyers around the globe.
Unique Stregths
Global Sources is known for its extensive network and over 50 years of experience in facilitating global trade, offering clients trusted trade intelligence and resources. Its approach includes organizing premier sourcing fairs and providing comprehensive marketing solutions, which help deliver consistency and efficiency in sourcing operations.
Delivery Footprint
Headquartered in Hong Kong, the company operates using an offshore delivery model. It serves clients across Asia, the United States, Europe, and beyond, with teams working in remote environments to meet the diverse needs of its international clientele.
Certifications
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Verticals
Manufacturing & Industrial
Clients
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What's the main service provided by
Globasource
?
What additional services does
Globasource
provide?
When was
Globasource
founded?
Globasource was established in 2008, marking over 15 years in business as of 2024. Since its inception, the company has built a strong foundation in providing customer experience and contact center solutions. Its long-standing presence in the industry reflects its commitment to supporting international trade and enhancing client operations across various markets.
What industry verticals does
Globasource
serve?
Globasource specializes in serving the Manufacturing & Industrial sectors. By focusing on these industries, the company tailors its services to meet the unique needs of clients engaged in these vital economic areas, facilitating efficient connections between suppliers and buyers on a global scale.
What delivery model does
Globasource
offer?
How many employees and/or seats does
Globasource
have?
Globasource boasts a workforce of over 10,000 employees. This substantial team size enables the company to effectively manage a diverse range of projects and client demands, providing robust support for its operations across multiple regions.
Can
Globasource
be considered a good service provider for startups?
Globasource can be a strong service provider for startups, particularly those in the retail and e-commerce space. With its substantial workforce and extensive experience in global trade, the company is well-equipped to help new businesses navigate the complexities of sourcing and customer engagement. Startups can benefit from Globasource's tailored solutions, allowing them to focus on growth while relying on a trusted partner for their operational needs.
Can
Globasource
be considered a good service provider for SMBs?
Globasource is a suitable service provider for small and medium businesses, offering the scalability and flexibility that these companies often require. With its diverse service portfolio and extensive industry knowledge, Globasource can support SMBs in optimizing their operations, enhancing customer experience, and ultimately driving growth. The company's commitment to tailored solutions ensures that it can adapt to the unique challenges faced by smaller enterprises.
Can
Globasource
be considered a good service provider for enterprises?
Globasource is well-positioned to serve enterprises and large companies, thanks to its significant workforce and sophisticated service offerings. The company's experience in managing large-scale operations and its offshore delivery model provide the reliability that larger organizations seek in a partner. Enterprises can count on Globasource for comprehensive support in customer experience management and back-office operations, making it a viable choice for those requiring a trusted and capable service provider.
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