Global Strategic Business Process Solutions specializes in back-office operations, providing a comprehensive range of services designed to enhance operational efficiency for various businesses. Their offerings include specialized functions such as Legal Process Outsourcing (LPO), Recruitment Process Outsourcing (RPO), customer and marketing analytics, email support, technical support for both Tier 1 and Tier 2, payroll processing, tax compliance and filing, claims processing, billing and invoicing, and more. This diverse portfolio allows them to cater to specific client needs across several sectors, ensuring tailored solutions that promote profitability and operational effectiveness.

Global Strategic Business Process Solutions was established in 2006, making it a well-respected player in the business process outsourcing industry for over 17 years. Since its inception, the company has dedicated itself to providing innovative back-office solutions that help businesses streamline operations and improve overall efficiency.

Global Strategic Business Process Solutions serves a variety of industries, including Real Estate & Property Management, Banking & Financial Services, Government & Public Sector, and Technology & SaaS. This broad industry focus enables them to tailor their services to meet the specific needs and challenges faced by clients in these sectors.

The company utilizes both offshore and hybrid delivery models, which means they can operate from locations outside the client’s country while also integrating teams from multiple locations as needed. Offshore delivery refers to operations conducted in a different country, often to leverage cost advantages and specialized skills. The hybrid model combines various geographical teams to optimize service delivery, allowing Global Strategic to respond effectively to the diverse needs of their clients.

Global Strategic Business Process Solutions employs between 501 and 1,000 individuals, positioning them as a sizeable organization within the BPO sector. This workforce allows them to provide adequate support and responsiveness to their clients while maintaining a strong operational capability.

Global Strategic Business Process Solutions is particularly well-suited for small and medium businesses (SMBs) due to its flexible service offerings and tailored solutions. Their diverse range of back-office services can help SMBs scale operations efficiently without the need for significant upfront investment in infrastructure. By providing access to specialized skills and resources, they enable smaller enterprises to compete effectively in their respective markets while focusing on core business activities.

For enterprises and large companies, Global Strategic Business Process Solutions offers a robust suite of services tailored to meet complex operational needs. Their experience across various industries and commitment to customized service delivery makes them a reliable partner for larger organizations looking to optimize back-office functions. The ability to operate through a hybrid delivery model further enhances their capability to support large-scale operations and adapt to the unique requirements of enterprise clients.