
Global Agility Solutions
Back-Office Operations
Global Agility Solutions is a BPO company that provides back-office operations for energy, utilities, logistics, transport, and supply-chain sectors, known for its advanced hybrid cloud technology and flexible outsourcing models.
Size
201-500
Private
1m-10m
Mission
To modernize and automate repeatable business operations that directly impact clients' bottom-line revenue.
About
Global Agility Solutions offers back-office operations along with customer experience and contact center services for clients in energy, utilities, logistics, transport, and supply-chain sectors. The company operates using an onshore, offshore, and hybrid delivery model and supports clients across the United States, Philippines, and Vietnam.
It is recognized for its scalable workforce solutions, with a commitment to continuous process improvement and client satisfaction that drives operational efficiency.
Services
Global Agility Solutions provides back-office operations supported by customer experience and contact center services, including data entry and data processing. These services cover various operational needs and are tailored to support clients in enhancing efficiency and reducing costs.
Capabilities
Data Entry & Data Processing
Industries Served
The company serves clients in energy, utilities, logistics, transport, and supply-chain sectors. It has experience supporting diverse business types with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Global Agility Solutions is known for its advanced hybrid cloud technology, offering clients a flexible and scalable outsourcing model. Its approach includes a highly trained workforce that acts as an extension of the client's brand, ensuring operational capacity and efficiency.
Delivery Footprint
Headquartered in Austin, Texas, the company operates using an onshore, offshore, and hybrid delivery model. It serves clients across the United States, Philippines, and Vietnam, with teams working in remote and hybrid environments tailored to client needs.
Certifications
No items found.
Verticals
Energy & Utilities
Logistics Transport & Supply-Chain
Clients
No items found.
What's the main service provided by
Global Agility Solutions
?
Global Agility Solutions specializes in back-office operations, providing essential support that enhances efficiency for its clients. In addition to their core offerings, they also provide specialized services in data entry and data processing, ensuring that operational needs are met with precision and care.
What additional services does
Global Agility Solutions
provide?
In addition to their main offerings, Global BPO also provides a variety of other services that enhance their overall service portfolio. These include back-office operations and advanced AI and data services, which are designed to further streamline processes and support clients in achieving their business objectives.
When was
Global Agility Solutions
founded?
Founded in 2014, Global Agility Solutions has been operational for nearly a decade. Since its establishment, the company has focused on modernizing and automating business processes to positively impact clients' revenue streams.
What industry verticals does
Global Agility Solutions
serve?
Global Agility Solutions serves a diverse range of industries, specifically focusing on sectors such as Energy & Utilities, Logistics, and Transport & Supply-Chain. This targeted approach allows the company to tailor its services to meet the unique needs of each industry.
What delivery model does
Global Agility Solutions
offer?
Global Agility Solutions employs a versatile delivery model that includes onshore, offshore, and hybrid methods. Onshore services are conducted within the same country, providing close contact and oversight, while offshore services leverage international teams to offer cost-effective solutions. The hybrid approach combines both strategies, allowing for a flexible and optimized delivery that meets varied client needs.
How many employees and/or seats does
Global Agility Solutions
have?
Global Agility Solutions has a workforce ranging between 201 to 500 employees. This size enables the company to maintain a balance between personalized service and the scalability needed to handle larger projects and client demands.
Can
Global Agility Solutions
be considered a good service provider for startups?
Global Agility Solutions can be a beneficial service provider for startups, particularly those within the energy, logistics, or supply-chain sectors. With a focus on scalable services, startups can leverage the company’s expertise in back-office operations to establish efficient processes from the outset. Additionally, the flexible delivery model allows startups to adapt as they grow, making it easier to manage costs while accessing essential support.
Can
Global Agility Solutions
be considered a good service provider for SMBs?
Global Agility Solutions is well-suited for small and medium businesses (SMBs) looking for reliable outsourcing partners. Their scalable service offerings, combined with a commitment to operational efficiency, help SMBs enhance productivity without the burden of extensive in-house resources. The company’s experience across various industries also ensures that SMBs receive tailored solutions that facilitate growth.
Can
Global Agility Solutions
be considered a good service provider for enterprises?
For enterprises and large companies, Global Agility Solutions presents a robust option for outsourcing needs. With a sizable workforce and advanced hybrid cloud technology, the company can accommodate complex operational demands and provide reliable services. Their extensive experience in various industries further supports sophisticated requirements, making them a trustworthy partner for larger organizations seeking operational excellence.
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