Genfinity
Back-Office Operations
Genfinity is a versatile outsourcing firm that provides back-office operations for healthcare and life sciences, known for its comprehensive service offerings and operational excellence.
Size
51-200
Private
Mission
To enable businesses to reach their full potential by providing comprehensive services in healthcare support and digital ecosystems.
About
Genfinity offers back-office operations along with HR, recruitment and payroll, and knowledge and research services for clients in healthcare and life sciences. The company operates using a captive/build-operate-transfer (BOT) model and supports businesses primarily in the Philippines.
It is recognized for its focus on regulatory compliance and operational efficiency, with a strong emphasis on healthcare support services and business process management.
Services
Genfinity provides back-office operations supported by HR, recruitment and payroll, and knowledge and research services. These services cover various operational functions, including quality assurance, legal process outsourcing, and employee helpdesk support, tailored to meet client needs in the healthcare sector.
Capabilities
Quality Assurance & Monitoring
Change Management & Training
Procurement Administration
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Benefits Administration
Employee Helpdesk
Learning & Development Support
HRIS Management
Performance & Compensation Analytics
Business & Financial Research
Legal Process Outsourcing (LPO)
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting organizations with services aligned to industry-specific requirements, ensuring compliance and operational excellence.
Unique Stregths
Genfinity is known for its comprehensive suite of services and operational flexibility, offering clients a tailored approach to outsourcing. Its practices include a focus on quality assurance and regulatory governance, which help deliver consistency and reliability at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using a captive/build-operate-transfer (BOT) delivery model. It serves clients across various regions, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Genfinity
?
Genfinity specializes in back-office operations, providing a comprehensive suite of services that include quality assurance, monitoring, change management, training, procurement administration, and various HR services such as talent sourcing, onboarding, payroll processing, and employee helpdesk support. Their offerings are specifically tailored to meet the diverse operational needs of clients in the healthcare sector, ensuring regulatory compliance and operational efficiency.
What additional services does
Genfinity
provide?
In addition to their primary back-office operations, Genfinity offers a variety of other services, including HR recruitment and payroll, as well as knowledge and research services. This diverse portfolio strengthens their capability to support clients with comprehensive solutions that address multiple operational facets.
When was
Genfinity
founded?
Genfinity was established in 2017, marking its entry into the business process outsourcing industry. As of 2024, the company has been operating for approximately seven years, during which it has developed a strong reputation in providing tailored services in healthcare support and digital ecosystems.
What industry verticals does
Genfinity
serve?
Genfinity primarily serves clients in the Healthcare & Life Sciences sectors. This focus allows them to align their service offerings with the specific regulatory requirements and operational demands of these industries, ensuring that they deliver effective and compliant solutions.
What delivery model does
Genfinity
offer?
Genfinity employs a captive/build-operate-transfer (BOT) delivery model, along with offshore capabilities. This means they can establish operations tailored to client needs while leveraging offshore resources to ensure cost-effectiveness and flexibility. The BOT model allows clients to gradually build their operations, ensuring a smooth transition and integration into their business processes.
How many employees and/or seats does
Genfinity
have?
Genfinity has a workforce ranging from 51 to 200 employees. This size enables the company to maintain a balance between personalized service and operational scalability, allowing them to effectively cater to their clients' needs.
Can
Genfinity
be considered a good service provider for startups?
Genfinity could be a suitable service provider for startups, especially those in the healthcare sector. Their comprehensive range of services, from HR support to back-office operations, allows new businesses to focus on growth while outsourcing essential functions. The company’s experience in regulatory compliance can also be a significant advantage for startups navigating the complexities of the healthcare industry.
Can
Genfinity
be considered a good service provider for SMBs?
Genfinity is well-positioned to support small and medium-sized businesses (SMBs) with its flexible service offerings and scalable solutions. Their focus on operational efficiency and regulatory compliance makes them a reliable partner for SMBs looking to streamline processes and enhance their operational capabilities without the burden of extensive in-house resources.
Can
Genfinity
be considered a good service provider for enterprises?
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