First Kontact Call Center
Size
51-200
Private
Mission
About
Services
Capabilities
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Industries Served
Unique Stregths
Delivery Footprint
Certifications
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Verticals
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Clients
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What's the main service provided by
First Kontact Call Center
?
What additional services does
First Kontact Call Center
provide?
When was
First Kontact Call Center
founded?
First Kontact Call Center was established in 2008, marking over 15 years in the business. Since its inception, the company has focused on delivering quality customer service solutions, adapting to the evolving demands of the industry and building a reputation for reliability and excellence.
What industry verticals does
First Kontact Call Center
serve?
What delivery model does
First Kontact Call Center
offer?
How many employees and/or seats does
First Kontact Call Center
have?
First Kontact Call Center employs between 51 and 200 individuals, positioning itself as a mid-sized player in the BPO sector. This workforce size allows the company to maintain a personalized approach to client engagement while also being capable of handling a diverse range of projects and customer interactions.
Can
First Kontact Call Center
be considered a good service provider for startups?
First Kontact Call Center can be a suitable service provider for startups looking for personalized customer support solutions. With a mid-sized team, they can offer tailored services that cater specifically to the unique needs of new businesses. Startups often require flexibility and adaptability in service delivery, which First Kontact can provide due to its established yet agile operational framework.
Can
First Kontact Call Center
be considered a good service provider for SMBs?
First Kontact Call Center is well-positioned to support small and medium-sized businesses (SMBs) looking for scalable customer service solutions. Their experience and workforce size enable them to provide a blend of personalized attention and professional service that can grow alongside SMBs. This adaptability is crucial for businesses aiming to expand their customer base and enhance customer satisfaction without the overhead of larger, less flexible providers.
Can
First Kontact Call Center
be considered a good service provider for enterprises?
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