FGS
Back-Office Operations
Fusion Global Services Ltd is a multinational startup that provides Business Process Outsourcing (BPO) services for SMEs, known for its bespoke and cost-effective solutions.
Size
over-10K
Private
Mission
To provide bespoke and cost-effective business solutions that are flexible, standardized, and highly professional.
About
Fusion Global Services Ltd offers Business Process Outsourcing (BPO) along with call center services, technical chat support, email management, software solutions, and data entry services for clients in various industries. The company operates using an offshore model and supports SMEs globally, with a significant presence in the UK and US.
It is recognized for its commitment to professionalism and customization, with a multi-skilled and multi-national team dedicated to delivering high-quality services tailored to client needs.
Services
Fusion Global Services Ltd provides Business Process Outsourcing (BPO) supported by call center services, technical chat support, email management, software solutions, and data entry services. These services cover various communication channels and are tailored to support the unique needs of small and medium enterprises (SMEs).
Capabilities
No items found.
Industries Served
The company serves clients in multiple industries, including finance, healthcare, and customer service. It has experience supporting SMEs with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Fusion Global Services Ltd is known for its bespoke and cost-effective solutions, offering clients a flexible and professional approach. Its operational practices include a commitment to customization and high-quality service delivery, ensuring that client needs are met consistently.
Delivery Footprint
Headquartered in the UK, the company operates using an offshore delivery model from its center in Giza, Egypt. It serves clients across the UK, US, and globally, with a team that adapts to client needs through a multi-national and multi-skilled workforce.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
FGS
?
FGS specializes in providing Business Process Outsourcing (BPO) solutions, particularly focusing on back-office operations. Their service portfolio encompasses call center services, technical chat support, email management, software solutions, and data entry services. This diverse range of offerings is designed to meet the unique needs of small and medium enterprises (SMEs) across various sectors, ensuring tailored support that is both effective and efficient.
What additional services does
FGS
provide?
When was
FGS
founded?
Founded in 2004, FGS has been operating for approximately 20 years. Since its inception, the company has focused on delivering high-quality BPO services, positioning itself as a reliable partner for businesses looking to enhance their operational efficiency.
What industry verticals does
FGS
serve?
What delivery model does
FGS
offer?
FGS employs an offshore delivery model, which means they provide their services from a location outside the client's country. This approach allows them to offer cost-effective solutions while maintaining high-quality service delivery. By leveraging their operational center in Giza, Egypt, FGS can serve clients globally, particularly in the UK and US, ensuring that they meet diverse business needs effectively.
How many employees and/or seats does
FGS
have?
FGS boasts a workforce of over 10,000 employees, indicating a robust and capable team dedicated to delivering various business solutions. This substantial staff size ensures that they can handle large volumes of work and provide comprehensive support to their clients across different industries.
Can
FGS
be considered a good service provider for startups?
Can
FGS
be considered a good service provider for SMBs?
FGS is well-suited as a service provider for small and medium businesses. With a focus on bespoke and cost-effective solutions, they offer tailored services that can adapt to the unique requirements of SMEs. Their extensive experience in providing BPO services across various industries positions them as a reliable partner for businesses looking to optimize their operations while keeping costs manageable.
Can
FGS
be considered a good service provider for enterprises?
While FGS primarily emphasizes its services for small and medium enterprises, its substantial workforce and experience in delivering a range of BPO solutions also make it a viable option for larger companies. Their offshore delivery model and commitment to professionalism ensure that they can meet the complex needs of enterprises, providing reliable and sophisticated support that aligns with corporate objectives.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.