Experience Plus
Back-Office Operations
XP Plus is a BPO company that provides back-office operations for healthcare, retail, finance, and technology sectors, known for its AI-driven solutions and commitment to customer success.
Size
11-50
Private
Mission
To advance excellence and value to individuals and organizations worldwide.
About
XP Plus offers back-office operations along with finance and accounting, marketing operations, and AI and data services for clients in healthcare, retail, finance, and technology. The company operates using an offshore and nearshore model and supports businesses in the USA and the Philippines.
It is recognized for its innovative approaches and strong focus on customer experience, with a supportive work culture that fosters employee growth and development.
Services
XP Plus provides back-office operations supported by finance and accounting, marketing operations, and AI and data services. These services cover a range of functions, including data entry, billing, content management, and lead generation, tailored to support clients' operational efficiency and customer satisfaction.
Capabilities
Data Entry & Data Processing
Billing & Invoicing
Procurement Administration
Content Moderation
Market & Competitive Intelligence
Business & Financial Research
Descriptive & Diagnostic Analytics
Customer & Marketing Analytics
Lead Research & List Building
Appointment Setting
Industries Served
The company serves clients in healthcare, retail, finance, and technology. It has experience supporting various businesses, including logistics and e-commerce, with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
XP Plus is known for its commitment to customer success and delivering high-quality services, offering clients innovative, AI-driven solutions that enhance operational performance. Its approach includes a strong emphasis on collaboration and integrity, ensuring consistent service delivery and client satisfaction.
Delivery Footprint
Headquartered in Cebu City, Philippines, the company operates using an offshore and nearshore delivery model. It serves clients primarily in the USA, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Retail & e-Commerce
Banking & Financial Services
Technology & SaaS
Clients
No items found.
What's the main service provided by
Experience Plus
?
Experience Plus specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency. Their offerings include essential tasks such as data entry and processing, billing and invoicing, procurement administration, content moderation, and market intelligence. Additionally, they engage in business and financial research, as well as various analytics services, which are all tailored to meet the specific needs of their clients.
What additional services does
Experience Plus
provide?
In addition to its primary focus on back-office operations, Experience Plus offers an extended range of services that includes finance and accounting, marketing operations, as well as AI and data services. These complementary capabilities enhance their overall service portfolio, allowing them to address various operational challenges faced by clients.
When was
Experience Plus
founded?
Experience Plus was established in 2022, making it a relatively new player in the business process outsourcing sector. As of 2024, the company has been in operation for approximately two years, during which it has focused on delivering innovative solutions and exceptional customer service.
What industry verticals does
Experience Plus
serve?
Experience Plus serves a diverse range of industries, including Healthcare & Life Sciences, Retail & e-Commerce, Banking & Financial Services, and Technology & SaaS. This varied focus enables the company to cater to the unique operational needs and challenges faced by businesses across these sectors.
What delivery model does
Experience Plus
offer?
Experience Plus utilizes both offshore and nearshore delivery models to effectively serve its clients. Offshore delivery refers to providing services from a distant country, while nearshore delivery involves operating from a nearby location. This flexible approach allows Experience Plus to leverage cost advantages while maintaining high-quality service delivery tailored to client needs.
How many employees and/or seats does
Experience Plus
have?
Experience Plus has a workforce ranging from 11 to 50 employees, indicating a small to medium-sized team. This size allows for personalized service and close collaboration with clients, fostering a supportive environment where employees can thrive.
Can
Experience Plus
be considered a good service provider for startups?
Experience Plus can be a valuable service provider for startups, particularly due to its small to medium-sized team that offers personalized attention and tailored solutions. The company’s flexible delivery model and comprehensive range of services can help startups streamline their operations and focus on growth, making it easier for them to succeed in competitive environments.
Can
Experience Plus
be considered a good service provider for SMBs?
For small and medium businesses, Experience Plus presents a solid option due to its diverse service offerings and commitment to customer satisfaction. The company’s ability to scale its services and provide tailored support allows SMBs to enhance their operational efficiency without the burden of extensive in-house resources.
Can
Experience Plus
be considered a good service provider for enterprises?
While Experience Plus is well-equipped to handle various client needs, its current scale and service model may be more suited for small to medium businesses rather than large enterprises. Companies looking for a provider capable of delivering complex solutions at a large scale might find Experience Plus's offerings somewhat limited compared to larger BPO firms.
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