Executive Answering Service
Customer Experience and Contact Center
Executive Answering Service is a private company that provides customer experience and contact center solutions for healthcare and life sciences, known for its commitment to acting as an extension of clients' teams.
Size
Private
10m-50m
Mission
To provide effective office solutions.
About
Executive Answering Service offers customer experience and contact center solutions along with live call answering and emergency dispatch services for clients in healthcare and life sciences. The company operates using an onshore model and supports a diverse range of clients including small businesses and large corporations.
It is recognized for its personalized service and dedication to enhancing client productivity, with over 45 years of experience in the industry.
Services
Executive Answering Service provides customer experience and contact center solutions supported by live call answering and emergency dispatch services. These services cover inbound customer support and order management, tailored to support businesses in maintaining effective communication and customer satisfaction.
Capabilities
Inbound Customer Support
Order Management & Fulfilment
CX Consulting & Journey Mapping
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting small businesses, medical offices, and large corporations with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Executive Answering Service is known for its commitment to professionalism and care, offering clients a reliable partner for call handling. Its approach includes a small, expert team dedicated to personalized service, ensuring that every call is managed with attention to detail.
Delivery Footprint
Headquartered in Nebraska, United States, the company operates using an onshore delivery model. It serves clients across the U.S., with teams working in a responsive manner to meet client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Executive Answering Service
?
Executive Answering Service specializes in customer experience and contact center solutions, providing essential support through live call answering and emergency dispatch services. Their offerings include inbound customer support and order management, which are designed to help businesses effectively maintain communication and ensure customer satisfaction. With a focus on personalized service, they tailor their solutions to meet the unique needs of various clients.
What additional services does
Executive Answering Service
provide?
When was
Executive Answering Service
founded?
Executive Answering Service was established in 1976, marking over 47 years of experience in delivering exceptional customer support and contact center services. Since its founding, the company has built a reputation for reliability and professionalism in the industry.
What industry verticals does
Executive Answering Service
serve?
The primary industries served by Executive Answering Service include Healthcare & Life Sciences. They cater to a diverse clientele within these sectors, providing specialized services that align with the specific needs of medical offices, small businesses, and larger corporations.
What delivery model does
Executive Answering Service
offer?
Executive Answering Service operates under an onshore delivery model, meaning that their services are provided from within the United States. This approach allows them to maintain close communication with clients and ensure a high level of responsiveness and quality in their service delivery.
How many employees and/or seats does
Executive Answering Service
have?
Can
Executive Answering Service
be considered a good service provider for startups?
Can
Executive Answering Service
be considered a good service provider for SMBs?
Executive Answering Service is well-suited for small and medium businesses (SMBs) due to its flexible service offerings and personalized approach. With a strong emphasis on customer experience, the company can adapt its solutions to meet the evolving needs of growing businesses, providing essential support that helps enhance operational efficiency and customer satisfaction.
Can
Executive Answering Service
be considered a good service provider for enterprises?
For enterprise-level clients and large corporations, Executive Answering Service presents a reliable partnership characterized by its extensive experience and commitment to professionalism. The company’s range of services, supported by a robust delivery model, ensures that they can meet the sophisticated needs of larger organizations, making them a strong candidate for those seeking dependable and scalable customer support solutions.
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