Essential Services Outsource
Customer Experience and Contact Center
EssentialServices.in is a multifaceted outsourcing company that provides business process outsourcing and digital marketing services for diverse industries, known for its commitment to customer satisfaction and eco-friendly practices.
Size
11-50
Private
Mission
To simplify lives by providing accessible essential services and improving service quality.
About
EssentialServices.in offers business process outsourcing along with digital marketing and essential household services for clients in India, the USA, and Europe. The company operates using an offshore delivery model and supports businesses of all sizes.
It is recognized for its comprehensive service offerings, with a focus on simplifying customer experiences through high-quality, reliable solutions.
Services
EssentialServices.in provides business process outsourcing supported by digital marketing and essential household services. These services cover lead generation, customer support, and website design, tailored to support various client needs and business functions.
Capabilities
Outbound SDR / Cold Calling
Appointment Setting
Inbound Customer Support
Lead Research & List Building
Social Media Management
SEO & Website Optimisation
Industries Served
The company serves clients in multiple sectors, including businesses and individuals across India, the USA, and Europe. It has experience supporting a diverse range of clients with services aligned to their specific requirements.
Unique Stregths
EssentialServices.in is known for its commitment to customer satisfaction and sustainability, offering clients reliable and efficient service solutions. Its approach includes a user-friendly platform for service booking and real-time tracking, ensuring a seamless experience for users.
Delivery Footprint
Headquartered in Delhi, India, the company operates using an offshore delivery model. It serves clients globally, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
No items found.
Clients
Aviva
Sizmek
What's the main service provided by
Essential Services Outsource
?
Essential Services Outsource specializes in enhancing customer experience through its primary focus on customer support and contact center solutions. In addition to this core offering, the company provides a variety of supplementary services including outbound sales development and cold calling, appointment setting, inbound customer support, lead research and list building, as well as social media management and SEO & website optimization. This comprehensive suite of services is designed to cater to the diverse needs of clients across different sectors.
What additional services does
Essential Services Outsource
provide?
In addition to its main focus on customer experience and contact center operations, Essential Services Outsource offers a range of other valuable services. These include sales and lead-generation services as well as marketing operations, which complement their primary offerings and provide clients with a more comprehensive approach to their business needs.
When was
Essential Services Outsource
founded?
Essential Services Outsource was established in 2007, marking over 16 years of dedicated service in the business process outsourcing industry. Since its inception, the company has evolved to meet the changing demands of its clients while maintaining a commitment to high-quality service delivery.
What industry verticals does
Essential Services Outsource
serve?
What delivery model does
Essential Services Outsource
offer?
The company employs a combination of offshore and onshore delivery models to serve its clients effectively. Offshore delivery refers to providing services from a different country, which allows for cost efficiency and access to a wider talent pool. Onshore delivery, on the other hand, involves services provided within the same country as the client, ensuring closer collaboration and alignment with client needs. This dual approach enables Essential Services Outsource to offer flexible solutions tailored to the specific preferences of its clients.
How many employees and/or seats does
Essential Services Outsource
have?
Essential Services Outsource operates with a workforce ranging between 11 to 50 employees. This size allows the company to maintain a close-knit team capable of delivering personalized service while also being agile enough to scale operations according to client requirements.
Can
Essential Services Outsource
be considered a good service provider for startups?
Essential Services Outsource can be an excellent service provider for startups, particularly those looking for cost-effective solutions to support their initial growth. With its focus on customer experience and a flexible range of services, startups can benefit from tailored support without the overhead of large-scale operations. The company's commitment to simplifying processes and enhancing service quality makes it a suitable partner for emerging businesses seeking to establish their market presence.
Can
Essential Services Outsource
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) will find Essential Services Outsource to be a valuable partner due to its scalable service offerings and hands-on approach. The company’s diverse portfolio, which includes lead generation and customer support, positions it well to assist SMBs in driving growth and enhancing operational efficiency. Furthermore, its offshore delivery model allows SMBs to access quality services at competitive rates, helping them to optimize their resources effectively.
Can
Essential Services Outsource
be considered a good service provider for enterprises?
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