ESG Global specializes in providing managed IT services, with a strong emphasis on IT infrastructure and technical support. Their offerings include Tier 1 and Tier 2 technical assistance, service desk and IT support, as well as cloud migration and management services. Additionally, they excel in campaign management, lead research and list building, and outbound sales development, allowing them to cater to the diverse operational needs of their clients.

In addition to their core managed IT services, ESG Global offers a variety of supplementary services, including marketing operations and sales lead generation. These additional capabilities enable them to support clients not only with IT needs but also in enhancing their marketing strategies and driving business growth.

Founded in 2005, ESG Global has been in operation for approximately 19 years. Since its establishment, the company has grown to become a significant player in the managed IT services sector, continually evolving to meet the needs of clients in the technology and SaaS industries.

ESG Global primarily serves clients within the technology and SaaS industries. By focusing on these sectors, the company is positioned to understand and address the unique challenges and requirements faced by businesses operating in fast-paced, technology-driven environments.

ESG Global employs a hybrid delivery model, combining onshore, offshore, and multi-shore services. This means they can provide support from local teams within the UK and augment that with resources from offshore locations, such as India. This flexible approach allows them to deliver services tailored to client needs while maximizing efficiency and cost-effectiveness.

ESG Global has a workforce ranging from 51 to 200 employees, indicating a moderate-sized team that is capable of providing personalized and focused service to their clients. This size allows the company to be agile and responsive while still maintaining a depth of expertise across their service offerings.