EQOD
Back-Office Operations
EQOD, LLC is a seasoned business process outsourcing provider that provides back-office operations for healthcare, media, and entertainment industries, known for its experienced project management and commitment to web accessibility.
Size
11-50
Private
10m-50m
Mission
About
EQOD, LLC offers back-office operations along with knowledge and research services for clients in healthcare, media, and entertainment. The company operates using an onshore and offshore delivery model and supports global clients.
It is recognized for its extensive industry expertise, with a dedicated team of professionals ensuring high-quality service and tailored outsourcing solutions.
Services
EQOD, LLC provides back-office operations supported by knowledge and research services and specific offerings such as data entry & data processing, document indexing & digitization, and recruitment process outsourcing (RPO). These services cover administrative support and operational functions, tailored to support client needs across various industries.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Recruitment Process Outsourcing (RPO)
Content Moderation
Knowledge-Base Maintenance
Quality Assurance & Monitoring
Industries Served
The company serves clients in healthcare, media, and entertainment. It has experience supporting Fortune 500 companies with services aligned to industry-specific requirements and technology platforms, ensuring effective and efficient outsourcing solutions.
Unique Stregths
EQOD, LLC is known for its commitment to web accessibility and exceptional service quality, offering clients reliable support backed by a team of experts. Its approach includes dedicated project management and a focus on delivering excellent outcomes across multiple service areas, which helps maintain consistency at scale.
Delivery Footprint
Headquartered in Scottsdale, Arizona, the company operates using an onshore and offshore delivery model. It serves clients across various regions, with teams working in both the U.S. and the Philippines, allowing for effective global outreach and service delivery.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Gaming & Entertainment
Telecommunications & Media
Clients
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What's the main service provided by
EQOD
?
EQOD specializes in back-office operations, providing a comprehensive suite of services designed to enhance efficiency and support business functions. Their primary offerings include data entry and processing, document indexing and digitization, recruitment process outsourcing (RPO), as well as content moderation and knowledge-base maintenance. With a strong emphasis on quality assurance and monitoring, EQOD tailors its solutions to meet the specific needs of its diverse clientele.
What additional services does
EQOD
provide?
In addition to its core back-office operations, EQOD offers a range of supplementary services including knowledge and research services, as well as customer experience and contact center operations. This extended service portfolio enables EQOD to support clients comprehensively, addressing various operational needs beyond traditional outsourcing.
When was
EQOD
founded?
Founded in 2009, EQOD has established itself as a reliable partner in the outsourcing industry. With 15 years of experience, the company has built a solid reputation by delivering high-quality services and adapting to the evolving needs of its clients.
What industry verticals does
EQOD
serve?
EQOD serves a variety of sectors, with a focus on Healthcare & Life Sciences, Gaming & Entertainment, and Telecommunications & Media. This diverse industry expertise allows the company to provide specialized services that align with the unique requirements of each vertical.
What delivery model does
EQOD
offer?
EQOD employs both onshore and offshore delivery models to provide its services. Onshore refers to operations conducted within the same country as the client, ensuring direct communication and collaboration, while offshore indicates services delivered from a different country, typically allowing for cost efficiencies and access to a broader talent pool. This dual approach enables EQOD to effectively cater to the needs of clients across various regions.
How many employees and/or seats does
EQOD
have?
EQOD has a workforce ranging from 11 to 50 employees. This size allows the company to maintain a personalized approach to client relationships while also being agile enough to adapt to the demands of different projects and clients.
Can
EQOD
be considered a good service provider for startups?
EQOD can be a suitable service provider for startups, particularly those in need of reliable back-office operations and support. With their focused expertise in various fields and a flexible delivery model, startups can benefit from tailored solutions that help establish a strong operational foundation. The personalized attention that comes from a smaller team can also be advantageous for startups seeking to grow efficiently.
Can
EQOD
be considered a good service provider for SMBs?
EQOD is well-positioned to support small and medium-sized businesses (SMBs) with its scalable service offerings. The company’s experience in diverse industries allows it to provide customized solutions that can grow alongside SMBs, making it a strong partner for those looking to enhance operational efficiency while remaining agile in a competitive market.
Can
EQOD
be considered a good service provider for enterprises?
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