EOS Globe specializes in delivering customer experience and contact center solutions, primarily focusing on enhancing client interactions. Their service offerings include inbound customer support, outbound telesales, technical support at Tier 1 and Tier 2, billing and invoicing, document indexing and digitization, and recruitment process outsourcing (RPO). Additionally, they provide payroll processing, change management, training, and automation solutions, ensuring a comprehensive approach to client support and satisfaction.

In addition to their primary focus on customer experience and contact center solutions, EOS Globe also offers a range of back-office operations and HR services. This includes HR recruitment and payroll management, which further enhances their ability to support clients comprehensively across various operational areas.

Founded in 2003, EOS Globe has been in operation for over 20 years. This extensive experience in the business process outsourcing sector has enabled them to establish a strong foothold in various industries, providing innovative solutions that meet the evolving needs of their clients.

EOS Globe serves a diverse range of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Manufacturing & Industrial, and Non-Profit & NGOs. Their industry-specific expertise allows them to tailor their services to the unique challenges and requirements of each sector.

EOS Globe employs an offshore delivery model, which means they provide services from locations outside the client's country, offering cost-effective solutions without compromising quality. This model allows them to leverage a skilled workforce while ensuring that clients receive efficient and scalable support tailored to their needs.