Empre
Sales and Lead-Generation Services
Empre is a leading BPO service provider that provides sales and lead-generation services for technology, healthcare, financial services, real estate, education, and retail sectors, known for its extensive resource platform and expert guidance.
Size
201-500
Private
Mission
To be a trusted source for independent information and expert implementation of outsourcing solutions, helping businesses optimize their operations and scale through effective partnerships.
About
Empre offers sales and lead-generation services along with outbound call center services, appointment setting, customer support, market research, lead qualification, and sales support for clients in technology, healthcare, financial services, real estate, education, and retail. The company operates using an offshore delivery model and supports clients primarily from Western countries.
It is recognized for its comprehensive resource platform, featuring over 5,000 articles and 450+ podcast episodes, with a mission to empower businesses through independent information and expert implementation of outsourcing solutions.
Services
Empre provides sales and lead-generation services supported by outbound call center services, appointment setting, customer support, market research, lead qualification, and sales support. These services cover various communication channels and are tailored to enhance customer engagement and sales pipeline development for clients.
Capabilities
Outbound Telesales & Retention
Appointment Setting
Inbound Customer Support
Lead Research & List Building
Market & Competitive Intelligence
Industries Served
The company serves clients in technology, healthcare, financial services, real estate, education, and retail. It has experience supporting diverse businesses with services aligned to industry-specific requirements, facilitating effective outreach and engagement strategies.
Unique Stregths
Empre is known for its extensive knowledge hub, offering clients a wealth of resources and expert guidance. Its approach includes providing independent information and advisory services, which help businesses navigate the complexities of outsourcing effectively.
Delivery Footprint
Headquartered in Toronto, Canada, the company operates using an offshore delivery model. It serves clients across Western countries, leveraging teams based in the Philippines to deliver cost-effective and high-quality outsourcing solutions.
Certifications
ISO 9001:2015
Verticals
Technology & SaaS
Healthcare & Life Sciences
Banking & Financial Services
Real Estate & Property Management
Education & EdTech
Retail & e-Commerce
Clients
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What's the main service provided by
Empre
?
Empre specializes in providing sales and lead-generation services, integrating various components such as outbound telesales, retention strategies, appointment setting, inbound customer support, lead research, list building, and market and competitive intelligence. This diverse range of services is designed to enhance customer engagement and effectively develop sales pipelines for businesses across various sectors.
What additional services does
Empre
provide?
When was
Empre
founded?
Empre was established in 2019, marking its entry into the business process outsourcing industry. As of 2024, the company has been in operation for approximately five years, during which it has developed a robust portfolio of services aimed at optimizing business operations for its clients.
What industry verticals does
Empre
serve?
Empre serves a wide array of industries, including Technology & SaaS, Healthcare & Life Sciences, Banking & Financial Services, Real Estate & Property Management, Education & EdTech, and Retail & e-Commerce. This diverse industry focus allows Empre to tailor its services to meet the unique needs of each sector.
What delivery model does
Empre
offer?
Empre utilizes an offshore delivery model, which means that its services are provided from locations outside the client's home country, in this case, leveraging teams based in the Philippines. This approach allows Empre to deliver cost-effective solutions while maintaining high-quality standards, benefiting clients primarily in Western countries.
How many employees and/or seats does
Empre
have?
Empre has a workforce comprising between 201 and 500 employees, indicating a mid-sized company that is well-equipped to handle a variety of client needs while maintaining a manageable team size for personalized service.
Can
Empre
be considered a good service provider for startups?
Empre can be a valuable service provider for startups, given its comprehensive suite of sales and lead-generation services that can help new businesses establish their market presence. The company's offshore delivery model also allows startups to access high-quality services at a lower cost, which is crucial for those operating on tight budgets.
Can
Empre
be considered a good service provider for SMBs?
Empre is well-suited for small and medium businesses (SMBs) due to its scalable service offerings and expertise in various industries. The company's ability to tailor its services to fit specific business needs can support SMBs in their growth journeys, providing them with the necessary resources to enhance their operations and expand their market reach.
Can
Empre
be considered a good service provider for enterprises?
While Empre is primarily positioned to support SMBs and startups, it also has the capabilities to serve larger enterprises. The company's ISO 9001:2015 certification speaks to its commitment to quality and reliability, which are essential for larger organizations looking for dependable outsourcing partnerships. Empre's extensive knowledge hub and expert guidance can further assist enterprises in navigating complex outsourcing challenges.
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