Emaya
Analytics and Data
Emaya is a secure BPO services provider that provides analytics and data solutions for startups and large-cap companies, known for its empathetic, people-focused culture.
Size
51-200
Private
Mission
To help clients find the talent they need while delivering innovative and secure solutions that exceed expectations.
About
Emaya offers analytics and data solutions along with back-office operations and software engineering services for clients in various industries. The company operates using a flexible delivery model and supports both early-stage startups and large publicly traded organizations.
It is recognized for its innovative and secure solutions, with a commitment to delivering exceptional results through a partnership-focused approach.
Services
Emaya provides analytics and data solutions supported by back-office operations and software engineering services. These services cover business intelligence consulting, inbound and outbound customer support, and virtual assistant offerings, tailored to support client needs in various operational aspects.
Capabilities
Business Intelligence & Dashboarding
Data Quality & Governance
Talent Sourcing & Screening
Inbound Customer Support
Outbound Telesales & Retention
Industries Served
The company serves clients in a broad range of industries, including startups and large-cap companies. It has experience supporting organizations with services aligned to their specific operational requirements and technology platforms.
Unique Stregths
Emaya is known for its empathetic, people-focused culture, offering clients a partnership-oriented approach that emphasizes ownership of results. Its operational practices include an over-staffing model to ensure service continuity and flexibility, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in Latin America, the company operates using a flexible delivery model. It serves clients across various geographies, with teams working in remote environments depending on client needs.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Emaya
?
Emaya specializes in providing analytics and data solutions, which form the cornerstone of its offerings. Their services extend into various areas, including business intelligence consulting, data quality governance, and talent sourcing. Additionally, Emaya excels in customer support by offering both inbound assistance and outbound telesales, ensuring comprehensive support for clients' operational needs.
What additional services does
Emaya
provide?
In addition to its primary focus on analytics and data, Emaya offers a suite of other services that enhance operational efficiency. These include back-office operations and software engineering and product development, enabling the company to provide comprehensive support across various business functions.
When was
Emaya
founded?
Emaya was established in 2010, marking over a decade of experience in delivering innovative solutions. Since its inception, the company has been dedicated to helping clients navigate the complexities of their operational needs through strategic partnerships and tailored services.
What industry verticals does
Emaya
serve?
What delivery model does
Emaya
offer?
How many employees and/or seats does
Emaya
have?
Emaya employs between 51 to 200 individuals, positioning itself as a medium-sized firm. This workforce allows the company to maintain a personalized approach while still being scalable, enabling it to meet a diverse range of client demands effectively.
Can
Emaya
be considered a good service provider for startups?
Emaya is well-suited to support startups, given its flexible delivery model and diverse service portfolio. The company's expertise in analytics and data solutions, coupled with its empathetic and partnership-focused approach, ensures that early-stage companies receive the tailored support they need to grow effectively.
Can
Emaya
be considered a good service provider for SMBs?
Emaya presents a valuable option for small and medium-sized businesses, offering scalable solutions that can adapt to the evolving needs of these organizations. With a focus on delivering exceptional customer service and operational support, Emaya is equipped to help SMBs thrive in competitive environments.
Can
Emaya
be considered a good service provider for enterprises?
For enterprises and large organizations, Emaya stands out as a reliable service provider, thanks to its proven track record and comprehensive service offerings. The company's commitment to innovation and security, along with its ability to deliver tailored solutions at scale, makes it a strong partner for organizations seeking to enhance their operational efficiency.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.