Elite Global Sourcing specializes in delivering customer experience and contact center solutions, focusing primarily on the gaming and entertainment sectors. In addition to their core offerings, they provide a range of supplementary services including inbound customer support, quality assurance and monitoring, content moderation, campaign management, graphic and video production, social media management, as well as content creation and localization. This diverse service portfolio ensures that they meet the unique operational needs of their clients effectively.

Elite Global Sourcing was established in 2010, which means that as of 2024, the company has been in operation for approximately 14 years. This extensive experience has allowed it to refine its services and build a robust reputation in the industry.

Elite Global Sourcing primarily serves the gaming and entertainment sectors. Their focus on these verticals enables them to tailor their services to meet the specific needs and challenges faced by clients in these dynamic industries.

Elite Global Sourcing operates using an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach allows them to leverage cost efficiencies and access a diverse talent pool while ensuring 24/7 support across different time zones, making it easier for them to cater to the global needs of their clients.

Elite Global Sourcing has a workforce ranging from 51 to 200 employees. This size allows the company to maintain a balance between personalized service and the capacity to handle larger projects, providing flexibility in their operations.

For small and medium businesses, Elite Global Sourcing offers a robust suite of services that can effectively support growth and operational efficiency. Their commitment to quality, combined with a diverse range of offerings, allows SMBs to scale their operations without compromising on service standards. The flexibility in their service delivery models is particularly advantageous for businesses looking to adapt to changing market conditions.

While Elite Global Sourcing primarily caters to the gaming and entertainment sectors, they also possess the capacity to serve larger enterprises effectively. Their ISO 9001:2015 certification reflects a strong commitment to quality and reliability, which are critical factors for large companies seeking dependable service providers. The ability to deliver comprehensive BPO solutions from multiple offshore locations further enhances their attractiveness to enterprises looking for sophisticated and scalable support.