eLink
Shared-Services Transformation
eLink Business Innovations, Inc. is a digital transformation firm that provides shared-services transformation for all types and sizes of businesses, known for its expertise in process automation and cloud solutions.
Size
11-50
Private
Mission
To adapt to unique needs and create innovative solutions for business challenges through technology.
About
eLink Business Innovations, Inc. offers shared-services transformation along with back-office operations, knowledge and research services, and analytics for clients in various industries. The company operates using an offshore model and supports businesses seeking digital transformation and process improvement.
It is recognized for its collaborative approach and commitment to continuous innovation, with a focus on delivering significant cost savings and operational efficiency for clients.
Services
eLink Business Innovations, Inc. provides shared-services transformation supported by back-office operations, knowledge and research services, and analytics. These services include process assessment and transition management, continuous improvement initiatives, and automation enablement, tailored to support clients in enhancing operational efficiency and adapting to digital transformation needs.
Capabilities
Process Assessment & Transition Management
Continuous Improvement / Lean Six Sigma
Automation & RPA Enablement
Business & Financial Research
Industries Served
The company serves clients across various industries, focusing on businesses of all sizes that require outsourcing and digital transformation support. It has experience supporting enterprise clients with services aligned to industry-specific requirements and technology platforms such as Salesforce and Amazon AWS.
Unique Stregths
eLink Business Innovations is known for its expertise in digital transformation and process automation, offering clients a flexible and adaptive approach to their unique challenges. Its commitment to quality assurance and tailored services ensures that clients receive solutions that meet their specific needs.
Delivery Footprint
Headquartered in Jacksonville, Florida, the company operates using an offshore delivery model, building dedicated remote teams primarily based in Cebu, Philippines. It serves clients globally, with teams working remotely to provide high-quality support and solutions.
Certifications
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Verticals
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Clients
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What's the main service provided by
eLink
?
eLink specializes in shared-services transformation, providing clients with tailored solutions to enhance operational efficiency. Their service offerings include process assessment and transition management, continuous improvement initiatives, and automation enablement. This comprehensive approach supports businesses in adapting to their unique challenges and promotes effective digital transformation.
What additional services does
eLink
provide?
In addition to its primary focus on shared-services transformation, eLink offers a variety of other services, including back-office operations, knowledge and research services, as well as analytics and data solutions. This diverse portfolio allows eLink to assist clients not only in operational support but also in making data-driven decisions to enhance their business strategies.
When was
eLink
founded?
eLink was established in 1999, marking over 24 years of experience in the business process outsourcing industry. Since its founding, the company has evolved to meet the changing needs of its clients and has developed a strong reputation for delivering innovative solutions in various sectors.
What industry verticals does
eLink
serve?
What delivery model does
eLink
offer?
eLink operates using an offshore delivery model, which means that its services are provided by teams located in different countries, in this case, primarily in Cebu, Philippines. This approach allows eLink to leverage skilled talent at competitive costs while maintaining high-quality service standards. By building dedicated remote teams, eLink effectively supports clients globally, ensuring that geographical barriers do not hinder operational efficiency.
How many employees and/or seats does
eLink
have?
eLink has a workforce ranging from 11 to 50 employees. This relatively small team size allows for a more focused and personalized approach to client projects, fostering strong relationships and enabling agile responses to client needs.
Can
eLink
be considered a good service provider for startups?
Can
eLink
be considered a good service provider for SMBs?
eLink is well-positioned to serve small and medium-sized businesses (SMBs) due to its flexible service offerings and commitment to cost efficiency. With a focus on shared-services transformation and a range of supporting services, eLink enables SMBs to optimize their operations and adopt digital solutions that drive growth. Their offshore delivery model further enhances accessibility and affordability, making them a suitable partner for smaller enterprises looking to scale effectively.
Can
eLink
be considered a good service provider for enterprises?
eLink is a reliable partner for enterprise clients seeking sophisticated business process outsourcing solutions. With a proven track record of delivering tailored services and significant operational improvements, eLink demonstrates its capability to manage complex projects. Their experience with industry-specific requirements and technology platforms, combined with awards recognizing their excellence, positions them strongly to meet the needs of large companies looking for innovative and efficient outsourcing solutions.
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