Elektra BPO
Back-Office Operations
Elektra BPO is a specialized call center that provides back-office operations for banking, financial services, and telecommunications, known for its connection to the reputable Elektra brand family.
Size
1-10
Private
1m-10m
Mission
To deliver efficient and tailored customer service solutions.
About
Elektra BPO offers back-office operations along with finance and accounting and IT infrastructure and managed services for clients in banking, financial services, and telecommunications. The company operates using an offshore model and supports international clients.
It is recognized for its commitment to quality and responsiveness, with a focus on optimizing customer interactions and operational workflows.
Services
Elektra BPO provides back-office operations supported by finance and accounting and IT infrastructure and managed services. These services include general ledger & reconciliation, procurement administration, order-to-cash (O2C), financial planning & analysis (FP&A), and data entry & data processing. Each solution is tailored to support clients' operational needs and enhance their business processes.
Capabilities
General Ledger & Reconciliation
Procurement Administration
Order-to-Cash (O2C)
Financial Planning & Analysis (FP&A)
Data Entry & Data Processing
Cloud Migration & Management
Industries Served
The company serves clients in banking, financial services, and telecommunications. It has experience supporting asset managers, hedge funds, and outsourced service providers with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Elektra BPO is known for its connection to the trusted Elektra brand, offering clients reliability and innovation. Its approach includes a commitment to excellence and adaptability, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in Ahmedabad, India, the company operates using an offshore delivery model. It serves clients across global markets, with teams working in remote environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Telecommunications & Media
Technology & SaaS
Clients
No items found.
What's the main service provided by
Elektra BPO
?
Elektra BPO specializes in back-office operations, providing a comprehensive suite of services designed to support business processes. Their offerings include specialized areas such as general ledger and reconciliation, procurement administration, order-to-cash (O2C) processes, financial planning and analysis (FP&A), as well as data entry and data processing. This diverse range of services ensures that Elektra BPO can effectively cater to the operational needs of their clients, optimizing workflows and enhancing overall efficiency.
What additional services does
Elektra BPO
provide?
In addition to its main offerings in back-office operations, Elektra BPO also provides finance and accounting services and IT infrastructure and managed services. This expanded service portfolio enables the company to support clients with a broader range of operational needs, ensuring comprehensive solutions that enhance business efficiency.
When was
Elektra BPO
founded?
Elektra BPO was established in 2010, marking over 13 years of experience in the business process outsourcing sector as of 2024. Since its inception, the company has focused on delivering tailored solutions to meet the evolving needs of its clients, establishing a reputation for quality and responsiveness in the industry.
What industry verticals does
Elektra BPO
serve?
Elektra BPO serves a variety of sectors, specifically focusing on Banking & Financial Services, Telecommunications & Media, and Technology & SaaS. This targeted approach allows the company to align its services with the specific requirements of these industries, ensuring that clients receive expert support in their respective fields.
What delivery model does
Elektra BPO
offer?
Elektra BPO employs an offshore delivery model, which means that services are provided from a location outside of the client’s country, typically to leverage cost efficiencies and access a global talent pool. This approach enables the company to cater to clients from various international markets while maintaining high standards of service delivery, ensuring flexibility and scalability to meet diverse client needs.
How many employees and/or seats does
Elektra BPO
have?
Elektra BPO has a small team consisting of between 1 to 10 employees. This size allows for a more personalized approach to client service, fostering closer relationships and tailored solutions that larger firms may struggle to provide.
Can
Elektra BPO
be considered a good service provider for startups?
For startups, Elektra BPO can be a beneficial service provider, especially given its focus on back-office operations and tailored solutions. The company’s small size enables them to offer personalized attention and adapt their services as startups evolve. However, startups should consider their specific needs and growth trajectory to ensure that the level of support offered aligns with their ambitions.
Can
Elektra BPO
be considered a good service provider for SMBs?
Elektra BPO is well-suited for small and medium-sized businesses (SMBs) due to its flexible service offerings and personalized approach. The company’s small workforce allows for tailored solutions that can adapt to the specific needs of SMBs, ensuring that they receive quality support as they grow. Their experience in back-office operations and finance makes them a valuable partner for SMBs looking to optimize their processes.
Can
Elektra BPO
be considered a good service provider for enterprises?
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