ECI Contact Center specializes in providing Knowledge and Research Services that are essential for clients in the power utility sector. This includes comprehensive engineering and design services, along with project management and environmental planning tailored specifically to meet the demands of high voltage utility-scale projects. Their focus ensures that clients receive expert support throughout the entire project lifecycle, facilitating effective solutions to complex regional challenges.

Established in 2008, ECI Contact Center has been in operation for over 15 years. Since its inception, the company has dedicated itself to supporting small and medium-sized businesses in enhancing their operational efficiency and driving growth through innovative solutions and expert assistance.

ECI Contact Center primarily serves the Energy & Utilities sector. Their specialized services are designed to cater to the unique requirements of clients within this industry, ensuring effective project execution and alignment with sector-specific standards and regulations.

ECI Contact Center operates using an onshore delivery model, which means that their services are provided within the same country as their clients. This approach allows for close collaboration and communication, as local teams are well-versed in the specific needs and challenges of their regional clients, ensuring effective project management and timely completion.

With a workforce ranging between 51 to 200 employees, ECI Contact Center boasts a dedicated team of professionals. This size allows the company to maintain a balance between personalized service and the capacity to handle complex projects efficiently, providing clients with expert support tailored to their needs.

ECI Contact Center is well-suited to support small and medium businesses, particularly those in the power utility sector. Their mission emphasizes helping these businesses streamline operations and enhance productivity through innovative solutions. With a focus on project management and timely delivery, SMBs can rely on ECI Contact to provide the necessary expertise and support to foster growth and operational efficiency.

While ECI Contact Center primarily focuses on serving small and medium businesses, their capabilities in project management and engineering services can also appeal to larger enterprises in the energy sector. Their commitment to completing projects on time and within budget ensures reliability, making them a valuable partner for enterprises seeking specialized support in power utility projects.