Ebex Services Ltd
Shared-Services Transformation
EBEX Services Ltd is a modern BPM Shared Services Center that provides shared-services transformation for banking, financial services, insurance, technology, and the public sector, known for its award-winning digital transformation solutions.
Size
1K-5K
Public
over-1b
Mission
To digitally transform business processes into innovative, centralized systems that enhance agility, scalability, and cost-effectiveness.
About
EBEX Services Ltd offers shared-services transformation along with finance and accounting, HR, recruitment and payroll, and IT infrastructure managed services for clients in banking, financial services, insurance, technology, and the public sector. The company operates using an offshore model and supports global businesses.
It is recognized for its award as the 'Best Shared Services Provider' at the 7th Global Shared Services Conclave, with a commitment to digital transformation that enhances agility, scalability, and cost-effectiveness for clients.
Services
EBEX Services Ltd provides shared-services transformation supported by finance and accounting, HR, recruitment and payroll, and IT infrastructure managed services. These services cover process automation, workflow design, and digital transformation solutions, tailored to support operational efficiency and business process innovation.
Capabilities
Process Assessment & Transition Management
Automation & RPA Enablement
Performance Management & SLA Reporting
Accounts Payable
Accounts Receivable
Payroll Processing
Employee Helpdesk
Legal Process Outsourcing (LPO)
Document Indexing & Digitisation
Procurement Administration
Data Entry & Data Processing
Industries Served
The company serves clients in banking, financial services, insurance, technology, and the public sector. It has experience supporting diverse global businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
EBEX is known for its pioneering role in the shared services industry, offering clients technology-enabled innovation and standardization. Its approach includes a focus on continual process improvement and transformation, ensuring that clients are future-ready.
Delivery Footprint
Headquartered in Noida, India, the company operates using an offshore delivery model. It serves clients across multiple global markets, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Technology & SaaS
Government & Public Sector
Clients
No items found.
What's the main service provided by
Ebex Services Ltd
?
Ebex Services Ltd specializes in shared-services transformation, focusing on enhancing business processes through innovative solutions. They offer a wide range of services including Process Assessment & Transition Management, Automation & RPA Enablement, Performance Management & SLA Reporting, and various financial services such as Accounts Payable, Accounts Receivable, and Payroll Processing. Additionally, their offerings extend to Employee Helpdesk, Legal Process Outsourcing (LPO), Document Indexing & Digitisation, Procurement Administration, as well as Data Entry & Data Processing, all aimed at improving operational efficiency.
What additional services does
Ebex Services Ltd
provide?
In addition to their primary HR, Recruitment, and Payroll services, Ebs Centre also offers back-office operations. This extended service portfolio allows them to provide comprehensive support to clients, ensuring that all aspects of their operational needs are met effectively.
When was
Ebex Services Ltd
founded?
Ebex Services Ltd was established in 2013, marking over a decade of experience in the business process outsourcing industry as of 2024. Since its inception, the company has developed a strong reputation for delivering innovative solutions that streamline operations for its clients.
What industry verticals does
Ebex Services Ltd
serve?
Ebex Services Ltd primarily serves clients in several key industries, including Banking & Financial Services, Insurance, Technology & SaaS, and the Government & Public Sector. This diverse industry focus allows the company to tailor its services to meet the specific needs and challenges faced by its clients.
What delivery model does
Ebex Services Ltd
offer?
Ebex Services Ltd utilizes an offshore delivery model, which means that its services are provided from locations outside the client’s country. This approach enables the company to leverage cost efficiencies while maintaining high service quality. By operating remotely, teams at Ebex are able to cater to a global clientele, ensuring responsiveness and flexibility in meeting various client requirements.
How many employees and/or seats does
Ebex Services Ltd
have?
Ebex Services Ltd employs between 1,000 and 5,000 professionals, representing a significant workforce that enables the company to handle a variety of client needs effectively. This robust team size positions them well to deliver comprehensive services across multiple sectors.
Can
Ebex Services Ltd
be considered a good service provider for startups?
Can
Ebex Services Ltd
be considered a good service provider for SMBs?
Can
Ebex Services Ltd
be considered a good service provider for enterprises?
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