Ealytics
Finance and Accounting
Ealytics is a boutique BPO and technology consulting firm that provides finance and accounting services for SMEs and large organizations, known for its blend of global reach and local expertise.
Size
Private
Mission
About
Ealytics offers finance and accounting services along with customer experience and contact center solutions, IT infrastructure and managed services, and software engineering for clients in diverse sectors. The company operates using an offshore delivery model and supports clients primarily in the U.S. and Europe.
It is recognized for its commitment to quality and responsiveness, with a dedicated team that focuses on delivering customized business solutions tailored to client needs.
Services
Ealytics provides finance and accounting services supported by customer experience and contact center solutions, IT infrastructure and managed services, and software engineering. These services include financial statement preparation, accounts payable and receivable management, inbound and outbound call handling, and custom software development. Each solution is tailored to optimize business processes and enable data-driven strategies.
Capabilities
General Ledger & Reconciliation
Accounts Payable
Accounts Receivable
Payroll Processing
Tax Compliance & Filing
Inbound Customer Support
Outbound Telesales & Retention
Live Chat & Messaging Support
Email Support
Technical Support (Tier 1/2)
Social Media Management
Web Development
Mobile App Development
Custom Application Development
Process Assessment & Transition Management
Change Management & Training
ITSM Process Management
Industries Served
The company serves clients in various sectors, focusing on small to medium-sized enterprises (SMEs) as well as large organizations. It has experience supporting businesses with services aligned to their specific operational needs, leveraging technology platforms to enhance efficiency.
Unique Stregths
Ealytics is known for its innovative thinking and collaboration, offering clients high-quality service through a rich talent pool in Kosovo and a strategic presence in the U.S. Its approach includes a commitment to client satisfaction and customized solutions that help businesses scale effectively.
Delivery Footprint
Headquartered in Pristina, Kosovo, the company operates using an offshore delivery model. It serves clients across Europe and North America, with teams working in remote environments to meet diverse client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Ealytics
?
Ealytics specializes in providing finance and accounting services, focusing on critical areas such as general ledger management, reconciliation, accounts payable and receivable, payroll processing, as well as tax compliance and filing. In addition to these core offerings, Ealytics also delivers customer support solutions, including inbound and outbound telesales, live chat, email support, technical support at various tiers, and social media management. This comprehensive suite of services is designed to enhance business operations and drive efficiency across diverse client needs.
What additional services does
Ealytics
provide?
Beyond its primary focus on finance and accounting, Ealytics offers a range of additional services including customer experience and contact center solutions, IT infrastructure and managed services, as well as software engineering and product development. These extended capabilities empower businesses to enhance their operational efficiency and innovate in their respective markets, making Ealytics a versatile partner for various technological and customer service needs.
When was
Ealytics
founded?
Ealytics was established in 2022, marking the beginning of its journey in the BPO sector. As of 2024, the company has been in operation for two years, during which it has developed a reputation for quality and responsiveness, serving clients primarily in the U.S. and Europe.
What industry verticals does
Ealytics
serve?
What delivery model does
Ealytics
offer?
Ealytics operates using an offshore delivery model, which involves providing services from a location outside of the client’s country. This approach allows the company to leverage cost efficiencies and access a broader talent pool, ensuring that clients benefit from high-quality services delivered by skilled professionals in Kosovo. The offshore model enables Ealytics to maintain flexibility and scalability while meeting the diverse needs of its clientele across various regions.
How many employees and/or seats does
Ealytics
have?
Can
Ealytics
be considered a good service provider for startups?
Ealytics can be a valuable service provider for startups looking to establish their financial and operational foundations. With its comprehensive finance and accounting services, startups can benefit from expert support in managing their financial statements and compliance requirements. The company's ability to deliver customized solutions can help startups scale effectively and navigate their early growth phases with confidence.
Can
Ealytics
be considered a good service provider for SMBs?
Small and medium-sized businesses will find Ealytics to be a strong partner due to its tailored service offerings and commitment to client satisfaction. Ealytics is adept at providing scalable solutions that cater to the unique needs of SMBs, helping them optimize their operations and enhance their customer engagement through various support channels. The company's blend of finance expertise and customer service capabilities positions it well to support the growth objectives of SMBs.
Can
Ealytics
be considered a good service provider for enterprises?
Ealytics is well-equipped to serve enterprises and large organizations, given its extensive service portfolio and offshore delivery model. The company’s focus on quality, innovative solutions, and a dedicated talent pool ensures that it can handle complex business requirements reliably. With a commitment to customizing services according to client needs, Ealytics offers sophisticated solutions that can help enterprises streamline their processes and achieve their strategic goals.
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