E Max Business Center Philippines
Customer Experience and Contact Center
eMax is a premier BPO provider that offers customer experience solutions for healthcare, financial services, technology, and retail, known for its exceptional service quality and industry expertise.

Size

Private

Mission

About

eMax offers customer experience solutions along with back-office operations and IT infrastructure services for clients in healthcare, financial services, technology, and retail. The company operates using an offshore model and supports international clients.

It is recognized for its commitment to service excellence, with a focus on delivering tailored solutions that meet the specific needs of diverse industries.

Services

eMax provides customer experience solutions supported by back-office operations and IT infrastructure services. These services include inbound customer support, technical support, and recruitment process outsourcing, tailored to support client engagement and operational efficiency.

Capabilities

Inbound Customer Support
Technical Support (Tier 1/2)
Employee Helpdesk
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing

Industries Served

The company serves clients in healthcare, financial services, technology, and retail. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring a seamless integration into clients' operations.

Unique Stregths

eMax is known for its exceptional service quality and professionalism, offering clients a dedicated approach to outsourcing. Its operational practices include efficient registration and strategically planned service delivery, which help deliver consistency at scale.

Delivery Footprint

Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various international markets, with teams working in remote environments to meet diverse client needs.

Certifications

No items found.

Verticals

Healthcare & Life Sciences
Banking & Financial Services
Insurance
Retail & e-Commerce
Technology & SaaS
Telecommunications & Media

Clients

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What's the main service provided by
E Max Business Center Philippines
?
E Max Business Center Philippines specializes in providing customer experience solutions, particularly in the realm of customer support and contact center services. Their offerings encompass a range of sub-services including inbound customer support, technical support at Tier 1 and Tier 2 levels, employee helpdesk services, recruitment process outsourcing (RPO), talent sourcing and screening, onboarding administration, and payroll processing. This comprehensive array of services is designed to enhance client engagement and streamline operational efficiency.
What additional services does
E Max Business Center Philippines
provide?
In addition to their primary focus on back-office operations, E Precision also offers other significant services, including precision component manufacturing and consulting. This expanded service portfolio positions them as a versatile partner capable of addressing a wide range of operational needs for their clients.
When was
E Max Business Center Philippines
founded?
What industry verticals does
E Max Business Center Philippines
serve?
E Max Business Center Philippines serves a diverse range of industries, including Healthcare & Life Sciences, Banking & Financial Services, Insurance, Retail & e-Commerce, Technology & SaaS, and Telecommunications & Media. This broad industry focus allows the company to deliver tailored solutions that meet the specific needs of clients across various sectors.
What delivery model does
E Max Business Center Philippines
offer?
E Max Business Center Philippines employs an offshore delivery model, which means that their services are provided from a location outside of the client's country. This approach allows the company to efficiently manage operations while maintaining cost-effectiveness and access to a skilled workforce. By leveraging remote teams, E Max can cater to a variety of international markets and meet the diverse needs of their clients.
How many employees and/or seats does
E Max Business Center Philippines
have?
Can
E Max Business Center Philippines
be considered a good service provider for startups?
E Max Business Center Philippines can be a valuable partner for startups looking for reliable outsourcing solutions. Their diverse service portfolio, which includes customer support and recruitment process outsourcing, allows startups to focus on their core business while benefiting from professional support in essential operational areas. The offshore delivery model further enhances cost efficiency, making it a suitable choice for startups with budget considerations.
Can
E Max Business Center Philippines
be considered a good service provider for SMBs?
Small and medium businesses can find a reliable service provider in E Max Business Center Philippines due to their flexible service offerings and commitment to supporting growth. The company’s ability to scale services according to client needs ensures that SMBs can effectively manage their operational demands without compromising on service quality. Their expertise across various industries also means they can provide tailored solutions that align with specific business objectives.
Can
E Max Business Center Philippines
be considered a good service provider for enterprises?
E Max Business Center Philippines presents itself as a competent provider for enterprises and large companies, especially given their focus on delivering high-quality service and operational excellence. With a robust portfolio of services and an offshore model that enables continuous support, enterprises can rely on E Max for sophisticated outsourcing needs. Their experience in managing diverse client requirements ensures that they can deliver consistent and reliable solutions, making them a strong candidate for larger businesses seeking to enhance their operational efficiency.
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