E Global Services
IT Infrastructure and Managed Services
eGlobal is a leading provider of turnkey ATM solutions that provides IT infrastructure and managed services for banking, insurance, travel, hospitality, retail, and technology sectors, known for its extensive network partnerships and customer-centric approach.
Size
51-200
Private
10m-50m
Mission
About
eGlobal offers IT infrastructure and managed services along with customer experience and contact center solutions for clients in banking, insurance, travel, hospitality, retail, and technology. The company operates using a hybrid delivery model and supports clients across the United States, Canada, and Puerto Rico.
It is recognized for its strong relationships with major debit networks and seamless transaction processing, with a commitment to reliability and customer satisfaction.
Services
eGlobal provides IT infrastructure and managed services supported by customer experience and contact center solutions. These services include technical support, cloud migration, application support, and data processing, tailored to empower businesses in maximizing revenue and enhancing customer experiences.
Capabilities
Technical Support (Tier 1/2)
CX Consulting & Journey Mapping
Cloud Migration & Management
Application Support & Maintenance
Data Entry & Data Processing
Industries Served
The company serves clients in banking, insurance, travel, hospitality, retail, and technology. It has experience supporting financial institutions, insurance agencies, and travel management companies with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
eGlobal is known for being one of the largest registered Independent Sales Organizations (ISOs) in the U.S., offering clients reliable and innovative ATM solutions. Its approach includes customized service offerings and strong partnerships with leading ATM manufacturers, ensuring high-quality service delivery.
Delivery Footprint
Headquartered in Kaysville, Utah, the company operates using a hybrid delivery model. It serves clients across the United States, Canada, and Puerto Rico, with teams working in both onshore and remote environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Retail & e-Commerce
Technology & SaaS
Travel Hospitality & Leisure
Clients
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What's the main service provided by
E Global Services
?
E Global Services specializes in IT infrastructure and managed services, complemented by a variety of customer experience and contact center solutions. Their offerings include technical support at Tier 1 and 2 levels, cloud migration and management, application support and maintenance, as well as data entry and processing services. This comprehensive suite is designed to help businesses enhance their operational efficiency and improve customer interactions.
What additional services does
E Global Services
provide?
When was
E Global Services
founded?
E Global Services was established in 2000, marking over 23 years of experience in the industry as of 2024. Since its inception, the company has evolved to meet the changing needs of its clients, solidifying its presence in the BPO sector.
What industry verticals does
E Global Services
serve?
E Global Services serves a diverse range of industries, including Banking & Financial Services, Insurance, Travel, Hospitality & Leisure, Retail & e-Commerce, and Technology & SaaS. This broad focus allows the company to tailor its services to meet the specific needs of various sectors.
What delivery model does
E Global Services
offer?
The company employs a hybrid delivery model, which combines both onshore and remote service provision. Onshore delivery refers to services provided within the same country as the client, ensuring closer communication and collaboration, while remote delivery may involve teams working from different locations to optimize resources and costs. This flexible approach allows E Global Services to cater to a wide array of client requirements effectively.
How many employees and/or seats does
E Global Services
have?
E Global Services has a workforce ranging from 51 to 200 employees, positioning the company as a mid-sized player in the BPO sector. This size enables them to maintain a balance between personalized service and operational scalability, allowing for efficient project management and client engagement.
Can
E Global Services
be considered a good service provider for startups?
Can
E Global Services
be considered a good service provider for SMBs?
Can
E Global Services
be considered a good service provider for enterprises?
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