Dunbrae Subic Inc
Customer Experience and Contact Center
Dunbrae Subic Incorporated is a diversified business entity that provides customer experience and contact center solutions for manufacturing and industrial sectors, known for its comprehensive range of services and people-centric approach.
Size
51-200
Private
Mission
To deliver excellence in all aspects of business while focusing on the welfare and development of people.
About
Dunbrae Subic Incorporated offers customer experience and contact center solutions along with manufacturing and supply services for clients in manufacturing and industrial sectors. The company operates using an offshore delivery model and supports clients across the Asia Pacific region.
It is recognized for its commitment to excellence and the welfare of its employees, with a strong focus on creating a positive workplace environment that fosters growth and development.
Services
Dunbrae Subic Incorporated provides customer experience and contact center solutions, supported by a diverse range of services including manufacturing and supply solutions. These services cover inbound customer support and outbound telesales, tailored to support the operational needs of clients in the manufacturing and industrial sectors.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Industries Served
The company serves clients in manufacturing and industrial sectors, leveraging its expertise in food service, manufacturing, and supply chains. It has experience supporting various client types with services aligned to industry-specific requirements, ensuring adaptability and responsiveness to client needs.
Unique Stregths
Dunbrae Subic is known for its people-centric approach, offering clients a dedicated and skilled workforce that enhances service delivery. Its operational practices focus on employee welfare and development, which contribute to high service quality and client satisfaction.
Delivery Footprint
Headquartered in the Subic Bay Freeport Zone, the company operates using an offshore delivery model. It serves clients across the Asia Pacific region, with teams working in environments designed to meet the specific needs of its diverse clientele.
Certifications
No items found.
Verticals
Manufacturing & Industrial
Clients
No items found.
What's the main service provided by
Dunbrae Subic Inc
?
Dunbrae Subic Inc specializes in delivering comprehensive customer experience and contact center solutions. Their main offerings include inbound customer support, which assists clients in managing customer inquiries, and outbound telesales services focused on client retention and sales growth. This combination of services is tailored to meet the specific operational needs of clients, particularly in the manufacturing and industrial sectors.
What additional services does
Dunbrae Subic Inc
provide?
When was
Dunbrae Subic Inc
founded?
Dunbrae Subic Inc was established in 1978, which means the company has been in operation for over 45 years. Since its inception, it has evolved to provide essential services that cater to the needs of various industries, especially focusing on customer experience and contact center solutions.
What industry verticals does
Dunbrae Subic Inc
serve?
Dunbrae Subic Inc serves clients primarily in the manufacturing and industrial sectors. By leveraging its expertise in these industries, the company ensures that its services are well-aligned with the specific requirements and challenges faced by its clients, allowing for effective and efficient support.
What delivery model does
Dunbrae Subic Inc
offer?
Dunbrae Subic Inc utilizes an offshore delivery model, which means they provide their services from a location in the Philippines while serving clients in other regions, particularly across the Asia Pacific. This approach allows them to offer competitive pricing and access to skilled labor, enhancing service efficiency while maintaining high-quality standards.
How many employees and/or seats does
Dunbrae Subic Inc
have?
Dunbrae Subic Inc has a workforce comprised of between 51 and 200 employees. This size allows the company to maintain a close-knit and dedicated team, ensuring personalized service and attention to client needs.
Can
Dunbrae Subic Inc
be considered a good service provider for startups?
Dunbrae Subic Inc can be a valuable service provider for startups, particularly those in the manufacturing and industrial sectors. With their focus on customer experience and contact center solutions, startups can benefit from tailored support that helps them establish a strong customer base. Their offshore delivery model can also provide cost-effective solutions that are essential for new businesses looking to optimize their budgets.
Can
Dunbrae Subic Inc
be considered a good service provider for SMBs?
Dunbrae Subic Inc is well-suited to support small and medium-sized businesses (SMBs) seeking reliable customer service solutions. With a service portfolio that includes inbound support and telesales, they cater to the growth needs of SMBs by providing flexible and scalable services. Their experienced team emphasizes a people-centric approach, which can help SMBs enhance customer satisfaction and loyalty as they expand.
Can
Dunbrae Subic Inc
be considered a good service provider for enterprises?
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